Editing Alerts

Edit alerts to modify the frequency at which they are generated, and to modify alert recipients. The rule criteria are displayed at the beginning of the screen.

Note:

By default, alerts are enabled and configured to be sent to all contacts with valid email addresses.

  1. Go to Administration > Alerts.

    The Edit Alerts screen appears.

  2. Toggle the status of this alert.
  3. Select the frequency at which the alert is generated when the rule criteria are met or exceeded:
    • Immediate

    • Once every 5 minutes

    • Once every 30 minutes

    • Once every 1 hour

    • Once a day

    Note:
    • A shorter alert frequency means that the alert will be generated more often. Select a longer alert frequency to reduce the noise the alert generates.

    • This setting cannot be configured for all alerts.

  4. (Optional) Select or disable Send to all accounts.
    Note:

    This setting can be used in combination with the recipients list.

  5. (Optional) Select a contact, type to search, or type an email address and press ENTER.

    The contact or account is added to the recipients list.

  6. Click Save.