Viewing Email Messages - Detection Details

  1. To view Email Messages detection details for any email message, click the icon under the Details column on the Email Messages screen.

    Details about the email message are displayed.

  2. In the Connection Details section, you may do the following:
    • Click View Virtual Analyzer Report to view the analysis report in HTML format.

    • Click View in Threat Connect to connect with Threat Connect, where you can search for current information about the threat.

    • Click View Screenshot to safely display the email message as an image.

    • Click Download and then select Detection Details to download the detection details as CSV file.

    • Click Download and then select Detected Message to download a password protected ZIP archive containing the detected email message.

    • Click Download and then select Virtual Analyzer Report to download the Virtual Analyzer report in PDF format.

    • Click Download and then select Investigation Package to download a password protected ZIP archive containing the investigation package.

    • Click Download and then select All to download a password protected ZIP archive containing the detection details, detected message, Virtual Analyzer report, and investigation package.

    Important:

    Suspicious files must always be handles with caution. Extract any archives at your own risk.

    The password for the zip archive is "virus".

  3. View details and information about the email message in the Overview, Messages, Attachments, Links, Message Characteristics, and Email Header sections.