Adding a Secondary Appliance to the Cluster

Verify that the secondary appliance has the same firmware, hotfix, and patch version as the active primary appliance.

To view the appliance firmware, hotfix, and patch version, see About Screen.

Update or upgrade the appliance firmware, hotfix, and patch version as necessary. For details, see Updates.

  • If your network has Trend Micro Apex Central, only register the active primary appliance to Apex Central.

  • When using high availability, use the virtual IP address to register.

  1. Perform the installation and deployment tasks as described in the Deep Discovery Analyzer Installation and Deployment Guide.
  2. Configure the secondary appliance.
    1. On the management console of the secondary appliance, go to Administration > System Settings and click the Cluster tab.
    2. Select Secondary mode.
    3. Type the IPv4 address or IPv6 address of the active primary appliance in Active primary IP address.

      If you are using high availability, type the IPv4 virtual address or IPv6 virtual address.

    4. Type the Active primary API key.
    5. Click Test Connection.

      Secondary appliances can test their connection to the active primary appliance at any time. Click Test Connection to get detailed information about any connectivity problems.

    6. Click Save.
  3. (Optional) Configure additional settings on the secondary appliance.
    1. Configure the sandbox network connection setting.

      For details, see Enabling External Connections.


      Trend Micro recommends using the external network connection setting of the active primary appliance.

    2. Configure the Sandbox for macOS setting.

      For details, see Sandbox for macOS Tab.

    3. Configure the appliance network settings.

      For details, see Network Tab.

    4. Add accounts.

      For details, see Accounts Tab.


Secondary appliances automatically deploy sandbox instances based on the sandbox allocation ratio of the active primary appliance. The following table lists a configuration example:

Table 1. Example Configuration Using Two Images

Appliance Type

Deep Discovery Analyzer Hardware Model

Maximum Number of Instances (Total)

Number of Windows 7 Instances

Number of Windows 8.1 Instances

Primary appliance

1200 or 1100




Secondary appliance

1200 or 1100