Use the License screen, in Administration > License, to view, activate, and renew the Deep Discovery Analyzer license.

The Deep Discovery Analyzer license includes product updates (including ActiveUpdate) and basic technical support (“Maintenance”) for one (1) year from the date of purchase. The license allows you to upload threat samples for analysis, and to access Trend Micro Threat Connect from Virtual Analyzer. In addition, the license allows you to send samples to the Trend Micro cloud sandboxes for analysis.

After the first year, Maintenance must be renewed on an annual basis at the current Trend Micro rate.

A Maintenance Agreement is a contract between your organization and Trend Micro. It establishes your right to receive technical support and product updates in return for the payment of applicable fees. When you purchase a Trend Micro product, the License Agreement you receive with the product describes the terms of the Maintenance Agreement for that product.

The Maintenance Agreement has an expiration date. Your License Agreement does not. If the Maintenance Agreement expires, you will no longer be entitled to receive technical support from Trend Micro or access Trend Micro Threat Connect.

Typically, 90 days before the Maintenance Agreement expires, you will start to receive email notifications, alerting you of the pending discontinuation. You can update your Maintenance Agreement by purchasing renewal maintenance from your Reseller, Trend Micro sales, or on the Trend Micro Customer Licensing Portal at:

The License screen includes the following information and options.

Table 1. Product Details



Product name

Displays the name of the product.

Firmware version

Displays the full build number of the product.

License agreement

Displays a link to the Trend Micro License Agreement. Click the link to view or print the license agreement.

Table 2. License Details



Activation Code

View the Activation Code in this section. If your license has expired, obtain a new Activation Code from Trend Micro. To renew the license, click New Activation Code, and type the new Activation Code.

The License screen reappears displaying the number of days left before the product expires.


Displays either Activated, Not Activated, Grace Period, Expired, or Evaluation Expired.

Click View details online to view detailed license information from the Trend Micro website. If the status changes (for example, after you renewed the license) but the correct status is not indicated in the screen, click Refresh.


  • Full: Provides access to all product features

  • Evaluation: Provides access to all product features

Expiration date

View the expiration date of the license. Renew the license before it expires.