Nodes List

The Nodes list is displayed on the active primary appliance.

The Nodes list contains the following information:
Table 1. Nodes List Columns
Column Description

Status

Connection status of the appliance. Mouseover a status icon to view details.

Mode

Cluster mode of the appliance.

Management IP Address

Management IP address of the appliance.

Host Name

Host name of the appliance.

Last Connected

Date and time that the appliance last connected to the active primary appliance.

Note:

No data (indicated by a dash) if the appliance is a passive primary appliance.

Details

Additional details about the operational status of the appliance.
  • For standalone appliance:

    • Standalone appliance: The appliance is a standalone appliance.

  • For passive primary appliance:

    • Fully synced: The passive primary appliance is fully synced to the active primary appliance.

    • Syncing n%: The passive primary appliance is syncing settings from the active primary appliance.

    • Sync error: The passive primary appliance is unable to connect to the active primary appliance. Verify that the appliances are directly connected using eth3, and that eth3 is not used for sandbox analysis.

    Tip:

    This field also displays the connection latency and throughput information.

  • For secondary appliances:

    • Inconsistent component version: One or more components have different versions on the active primary appliance and secondary appliance. Use the same component versions on all appliances.

    • Not connected: The active primary appliance did not receive a heartbeat from the secondary appliance within the last 10 seconds. Verify that the secondary appliance is powered on and able to connect to the active primary appliance through the network.

    • Invalid API key: The secondary appliance is configured with an invalid API key. Verify the Active primary API key on the secondary appliance.

    • Incompatible software version: The firmware, hotfix, and patch versions on the active primary appliance and secondary appliance are different. Use the same firmware, hotfix, and patch version on all appliances.

    • Unexpected error: An unexpected error has occurred. If the issue persists, contact your support provider.

Action

Actions that can be executed depending on the appliance mode and status.

  • For active primary appliance:

    • Swap: Swap the roles of the primary appliances. Sets the current passive primary appliance to primary mode (active) and the current active primary appliance to primary mode (passive). Appears when the passive primary appliance has synced all settings from the active primary appliance. For details, see Swapping the Active Primary Appliance and the Passive Primary Appliance

  • For passive primary appliance:

    • Detach: Detach the passive primary appliance. Disables high availability and allows the passive primary appliance to be used as a standalone appliance. Appears when the passive primary appliance has synced all settings from the active primary appliance. For details, see Detaching the Passive Primary Appliance from the Cluster

    • Remove: Remove inaccessible passive primary appliance. Disables high availability. Appears when the active primary appliance is unable to reach the passive primary appliance through eth3. For details, see Removing the Passive Primary Appliance from the Cluster

  • For secondary appliances:

    • Remove: Remove inaccessible secondary appliance. Affects object processing capacity. Secondary appliances attempt to connect to the active primary appliance every 10 seconds. Appears when the active primary appliance does not receive a heartbeat from the secondary appliance within one minute. For details, see Removing a Secondary Appliance from the Cluster

Click Refresh to refresh the information in the Nodes list.