Root Account

Control Manager creates the Root account upon installation. The Root account can view all the functions in the menu, use all available services, and install agents. You cannot delete the Root account.

The Root account also has the following additional privileges:

  • The Root account can unlock a locked function by forcibly logging out the user who currently uses the function.

  • The Root account can bypass Two-Factor Authentication.


Control Manager accounts log on to Control Manager only and not the entire network. Control Manager user accounts are not the same as network domain accounts.