Scan Exclusion List (Directories)

OfficeScan will not scan all files found under a specific directory on the computer. You can specify a maximum of 250 directories.


By excluding a directory from scans, OfficeScan automatically excludes all of the directory’s sub-directories from scans.

You can also choose Exclude directories where Trend Micro products are installed. If you select this option, OfficeScan automatically excludes the directories of the following Trend Micro products from scanning:

  • <Server installation folder>

  • ScanMail™ for Microsoft Exchange (all versions except version 7). If you use version 7, add the following folders to the exclusion list:

    • \Smex\Temp

    • \Smex\Storage

    • \Smex\ShareResPool

  • ScanMail eManager™ 3.11, 5.1, 5.11, 5.12

  • ScanMail for Lotus Notes™ eManager NT

  • InterScan™ Messaging Security Suite

  • InterScan Web Security Suite

  • InterScan Web Protect

  • InterScan VirusWall 3.53

  • InterScan FTP VirusWall

  • InterScan Web VirusWall

  • InterScan E-mail VirusWall

  • InterScan NSAPI Plug-in

  • InterScan eManager 3.5x

If you have a Trend Micro product NOT included in the list, add the product directories to the scan exclusion list.

When you configure the file list, choose from the following options:

  • Retains client computer's exclusion list: This is the default selection. If you make changes to the exclusion list and this option is enabled, you will not be able to save the changes. This option is provided to prevent overwriting a client’s existing exclusion list accidentally. If you want to deploy the changes you made, select any of the other options.

  • Overwrites the client computer's exclusion list: This option removes the entire exclusion list on the client and replaces it with the list you just configured. If you choose this option, OfficeScan displays a warning. To proceed, you must click OK in the message window.

  • Adds path to the client computer's exclusion list: This option adds the items in the list you just configured to the client’s existing exclusion list. If an item already exists in the client’s exclusion list, the client ignores the item.

  • Removes path from the client computer's exclusion list: The client removes an item in its exclusion list if it matches an item in the list you just configured.