Control Manager 6.0 > Managing Managed Products > Configuring Managed Products > Changing Control Manager 2.x Agent Connection Re-Verification Frequency

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Changing Control Manager 2.x Agent Connection Re-Verification Frequency

By default, Control Manager 2.x agents verify their connection with the Control Manager server every eight hours. Edit a configuration file on the agent computer to modify the frequency.

Note:

MCP agents cannot reconnect to Control Manager if the connection is lost. A user must manually re-register the managed products.

From the managed product's server, navigate to the Control Manager agent home directory (for example, C:\Program Files\Trend\IMSS\Agent).
Back up Entity.cfg.
Open Entity.cfg using a text editor (for example, Notepad).
Search for the parameter ENTITY_retry_hour and specify an integer value to modify the default verification time. The ENTITY_retry_hour value is in terms of number of hours. Acceptable values are from 1 to 24 hours.
Save and close Entity.cfg to apply the new verification time.