Product Directory Structure Recommendations

Trend Micro recommends the following when planning your Product Directory structure for managed products and child servers:

Table 1. Considerations when Grouping Managed Products or Child Servers



Company network and security policies

If different access and sharing rights apply to the company network, group managed products and child servers according to company network and security policies.

Organization and function

Group managed products and child servers according to the company's organizational and functional division. For example, have two Control Manager servers that manage the production and testing groups.

Geographical location

Use geographical location as a grouping criterion if the location of the managed products and child servers affects the communication between the Control Manager server and its managed products or child servers.

Administrative responsibility

Group managed products and child servers according to system or security personnel assigned to them. This allows group configuration.

The Product Directory provides a user-specified grouping of managed products which allows you to perform the following for administering managed products:

  • Configuring managed products

  • Request products to perform a Scan Now (if this command is supported)

  • View product information, as well as details about its operating environment (for example, product version, pattern file and scan engine versions, operating system information, and so on)

  • View product-level logs

  • Deploy virus pattern, scan engine, anti-spam rule, and program updates

Plan this structure carefully, because the structure also affects the following:

Table 2. Considerations for the Structure



User access

When creating user accounts, Control Manager prompts for the segment of the Product Directory that the user can access. For example, granting access to the root segment grants access to the entire directory. Granting access to a specific managed product only grants access to that specific product.

Deployment planning

Control Manager deploys update components (for example, virus pattern files, scan engines, anti-spam rules, program updates) to products based on Deployment Plans. These plans deploy to Product Directory folders, rather than individual products. A well-structured directory therefore simplifies the designation of recipients.

Outbreak Prevention Policy (OPP) and Damage Control Template (DCT) deployments

OPP and DCT deployments depend on Deployment Plans for efficient distribution of Outbreak Prevention Policy and cleanup tasks.

Table 3. Managed Product Icons



InterScan eManager

OfficeScan Corporate Edition

ServerProtect Information Server

ServerProtect Domain

ServerProtect for Windows (Normal Server)

ServerProtect for NetWare (Normal Server)

InterScan Messaging Security Suite

InterScan Web Security Suite

InterScan VirusWall for Windows

InterScan VirusWall for UNIX

ScanMail for Microsoft Exchange

ScanMail for Lotus Notes

Network VirusWall

NetScreen Global PRO Firewall

Managed Product connection status icon

Arrange the Product Directory using the Directory Manager. Use descriptive folder names to group your managed products according to their protection type or the Control Manager network administration model.