Control Manager 6.0 > Working with Reports
        • Online Help Center Home

        • Home
          • What’s New in This Version
          • Control Manager Documentation
          • Document Conventions
        • Introducing Trend Micro Control Manager
          • Control Manager Standard and Advanced
          • Introducing Control Manager Features
          • Understanding Trend Micro Management Communication Protocol
            • Reduced Network Loading and Package Size
            • NAT and Firewall Traversal Support
            • HTTPS Support
            • One-Way Communication
            • Two-Way Communication
            • Single Sign-on (SSO) Support
          • Control Manager Architecture
          • Trend Micro Smart Protection Network
            • Email Reputation
            • File Reputation Services
            • Web Reputation Services
            • Smart Feedback
        • Getting Started with Control Manager
          • Using the Management Console
            • Main Menu
            • Drop-Down Menu
            • Working Area
            • Help Menu
          • Understanding the Function-Locking Mechanism
          • Accessing the Management Console
            • Accessing the Web Console Locally from the Control Manager Server
            • Accessing the Console Remotely
          • Changing Access to the Management Console
            • Assigning HTTPS Access to the Control Manager Web Console
          • Configuring Web Console Settings
          • Configuring Command Time-out Settings
          • Logging Off from the Management Console
        • Configuring User Access
          • Understanding User Access
            • Root Account Information
          • Understanding User Roles
            • About Adding User Roles
              • Adding a User Role
            • About Editing User Roles
              • Editing a User Role
          • Understanding User Accounts
            • Setting Access Rights
            • About Adding/Importing User Accounts
              • Adding/Importing a User Account
            • About Editing User Accounts
              • Editing a User Account
            • Disabling a User Account
            • Deleting a User Account
            • Understanding My Account
          • Understanding User Groups
            • Adding a User Group
            • Editing a User Group
            • Deleting a User Group
        • Product Directory Basics
          • Understanding the Product Directory
          • Grouping Managed Products Using Directory Management
            • Product Directory Structure Recommendations
            • Default Folders for the Product Directory
            • Accessing the Product Directory
          • Understanding Cascading Management
        • Downloading and Deploying Components
          • Downloading and Deploying New Components
          • Manually Downloading Components
          • Understanding Scheduled Download Exceptions
            • Configuring Scheduled Download Exceptions
          • Configuring Scheduled Downloads
            • Configuring Scheduled Download Schedule and Frequency
            • Configuring Scheduled Download Settings
            • Configuring Scheduled Download Automatic Deployment Settings
          • Understanding Deployment Plans
            • Creating Deployment Plans
            • Modifying a Deployment Plan
            • Duplicating a Deployment Plan
            • Removing a Deployment Plan
          • Configuring Proxy Settings
          • Configuring Update/Deployment Settings
            • Enabling HTTPS Download
            • Enabling UNC Download
            • Setting "Log on as batch job" Policy
        • Working with the Dashboard and Widgets
          • Using the Dashboard
            • User Accounts and the Dashboard
          • Understanding Tabs
            • Default Tabs
              • Summary Tab
              • DLP Incident Investigation Tab
              • Data Loss Prevention Tab
              • Compliance Tab
              • Threat Detection Tab
              • Smart Protection Network Tab
            • Adding Tabs
            • Configuring Tab Settings
          • Understanding Widgets
            • Widget Settings
              • Configuring Active Directory and Endpoint Protection Verification Widget Settings
              • Endpoint Encryption Connection Settings
            • Using Widgets
              • Detailed Widget Information
              • Widget List
            • Configuring Widgets
            • Editing Widgets
            • Adding Widgets
          • Configuring Smart Protection Network Settings
          • Configuring Deep Security Management Server Connection Settings
        • Using Command Tracking
          • Understanding Command Tracking
            • Understanding Command Details
              • Managed Products or Services Involved
              • Details for Individual Products or Services
          • Querying and Viewing Commands
        • Using Notifications
          • Understanding Event Center
            • Alert Events
            • Update Alert Events
            • Unusual Alert Events
            • Security Violation Events
            • Data Loss Prevention Events
          • Customizing Notification Messages
          • Enabling or Disabling Notifications
          • Understanding Notification Methods
            • Configuring Notification Method Settings
          • Configuring Notification Recipients and Testing Notification Delivery
          • Configuring Alert Settings
            • Configuring Virus Outbreak Alert Settings
            • Configuring Special Virus Alert Settings
            • Configuring Special Spyware/Grayware Alert Settings
            • Configuring Network Virus Alert Settings
            • Configuring Potential Vulnerability Attack Detected Settings
            • Configuring C&C Callback Alert Settings
            • Configuring C&C Callback Outbreak Alert Settings
          • Configuring Data Loss Prevention Settings
            • Configuring Significant Incident Increase Settings
            • Configuring Scheduled Incident Summary Settings
            • Configuring Incident Details Updated Settings
        • Working with Logs
          • Using Logs
            • Understanding Control Manager Generated Logs
            • Understanding Managed Product Logs
          • Understanding Log Aggregation
            • Configuring Log Aggregation Settings
          • Querying Log Data
            • Understanding Data Views
              • Product Information
              • Security Threat Information
              • Data Protection Information
            • Data View Terminology
            • Understanding Ad Hoc Queries
              • Performing an Ad Hoc Query
            • Working with Saved and Shared Ad Hoc Queries
              • Editing Saved Ad Hoc Queries
              • Sharing Saved Ad Hoc Queries
              • Working With Shared Ad Hoc Queries
            • Deleting Logs
              • Configuring Automatic Log Deletion Settings
        • Working with Reports
          • Understanding Reports
          • Understanding Control Manager Report Templates
            • Understanding Control Manager 5 Templates
            • Understanding Control Manager 3 Templates
          • Adding Control Manager 5 Report Templates
          • Understanding One-time Reports
            • Adding One-time Reports
          • Understanding Scheduled Reports
            • Adding Scheduled Reports
              • Enabling/Disabling Scheduled Reports
          • Viewing Generated Reports
            • Viewing One-Time Reports
            • Viewing Scheduled Reports
          • Configuring Report Maintenance
          • Understanding My Reports
        • MCP and Control Manager Agents
          • Understanding Agents
            • Understanding Communicators
            • Understanding Connection Status Icons
          • Understanding Control Manager Security Levels
          • Using the Agent Communication Schedule
          • Understanding the Agent/Communicator Heartbeat
            • MCP Heartbeat
            • Using the Schedule Bar
            • Determining the Right Heartbeat Setting
          • Configuring Agent Communication Schedules
            • Setting an Agent Communication Schedule for a Managed Product
            • Modifying the Default Agent Communication Schedule
          • Configuring the Agent Communicator Heartbeat
          • Stopping and Restarting Control Manager Services
          • Modifying the Control Manager External Communication Port
            • Changing the External Communication Port on the Control Manager Server
            • Modifying the Security Level for TMI Agents
            • Modifying the Communicator Heartbeat Protocol
          • Verifying the Communication Method Between MCP and Control Manager
            • Verifying Control Manager Uses Two-way Communication
            • Verifying Control Manager Uses Two-way Communication from the Web Console
          • Understanding Control Manager Agent Remote Installation
        • Managing Managed Products
          • Manually Deploying Components Using the Product Directory
          • Viewing Status Summaries for Managed Products
            • Accessing Through the Dashboard
            • Accessing Through the Product Directory
          • Configuring Managed Products
            • Issuing Tasks to Managed Products
            • Querying and Viewing Managed Product Logs
            • About Recovering Managed Products Removed From the Product Directory
              • Recovering Managed Products Removed From the Product Directory
            • Changing Control Manager 2.x Agent Connection Re-Verification Frequency
            • Searching for Managed Products, Product Directory Folders, or Computers
              • Searching for a Folder or Managed Product
              • Performing an Advanced Search
            • Refreshing the Product Directory
          • Understanding the Directory Management Screen
            • Using the Directory Management Screen Options
              • Using the Directory Management Screen
            • Accessing the Directory Management Screen
            • Creating Folders
            • Renaming Folders or Managed Products
            • Moving Folders or Managed Products
            • Deleting User-Defined Folders
        • Activating Control Manager and Managed Products
          • Activating and Registering Managed Products
          • Understanding License Management
            • Activating Managed Products
            • Renewing Managed Product Licenses
              • Renewing Managed Product Licenses from the License Management Screen
              • Renewing Managed Product Licenses from the Product Directory
          • About Activating Control Manager
            • Understanding License Information
            • Activating Control Manager
            • Renewing Maintenance for Control Manager or Managed Service
              • Renewing Maintenance Using Check Status Online
              • Renewing Maintenance by Manually Entering an Updated Activation Code
        • Managing Child Servers
          • Understanding Parent-Child Communication
          • Registering or Unregistering Child Servers
            • Registering a Child Server
              • Checking the Status in the Control Manager Web Console
            • Unregistering a Child Server
          • Accessing the Cascading Folder
          • Viewing Child Server Status Summaries
          • Configuring Log Upload Settings
            • Enabling or Disabling Child Server Connection
          • Issuing Tasks to Child Servers
          • Viewing Child Server Reports
            • Refreshing the Product Directory
          • Renaming a Child Server
          • Removing Child Servers Accidentally Removed from the Cascading Manager
        • Policy Management
          • Understanding Policy Management
            • Understanding Policy Types
              • Assigning Endpoints to Filtered Policies
            • Understanding the Policy List
            • Creating a Policy
              • Changing Setting Permissions
              • Copying Policy Settings
            • Editing a Policy
            • Deleting a Policy
            • Reordering the Policy List
          • Understanding the Managed Server List
            • Adding a Server
            • Editing a Server
            • Configuring the Proxy Settings
          • Updating the Policy Templates
          • Understanding Data Loss Prevention
            • Data Identifier Types
              • Expressions
                • Predefined Expressions
                  • Viewing Settings for Predefined Expressions
                • Customized Expressions
                  • Criteria for Customized Expression
                  • Creating a Customized Expression
                  • Importing Customized Expressions
              • File Attributes
                • Creating a File Attribute List
                • Importing a File Attribute List
              • Keywords
                • Predefined Keyword Lists
                • How Keyword Lists Work
                • Customized Keyword Lists
                  • Customized Keyword List Criteria
                  • Creating a Keyword List
                  • Importing a Keyword List
            • Data Loss Prevention Templates
              • Predefined DLP Templates
              • Customized DLP Templates
                • Condition Statements and Logical Operators
                • Creating a Template
                • Importing Templates
        • Investigating Data Loss Prevention Incidents
          • Administrator Tasks
            • Setting Up Manager Information in Active Directory Users
            • Understanding DLP User Roles
            • Creating DLP Auditing Logs
          • DLP Incident Review Process
            • Understanding the Incident Information List
            • Reviewing Incident Details
        • Administering the Database
          • Understanding the Control Manager Database
            • Understanding the db_ControlManager Tables
          • Backing Up db_ControlManager Using osql
            • Restoring Backup db_ControlManager Using osql
          • Backing Up db_ControlManager Using SQL Server Management Studio
            • Restoring Backup db_ControlManager Using SQL Server Management Studio
          • Shrinking db_ControlManager_log.ldf Using SQL Server Management Studio
            • Shrinking the db_ControlManager_log.ldf File Size on Windows Server 2008/2005 SP 3
            • Shrinking the db_ControlManager_log.ldf File Size on Windows Server 2005
          • Shrinking db_ControlManager.mdf and db_ControlManager.ldf Using SQL Commands
        • Using Trend Micro Services
          • Understanding Trend Micro Services
          • Understanding Enterprise Protection Strategy
            • Highlighting the Value of EPS
          • Understanding Outbreak Prevention Services
            • Benefits of Outbreak Prevention Services
              • Activating Outbreak Prevention Services
              • Viewing Outbreak Prevention Services Status
          • Preventing Virus Outbreaks and Understanding Outbreak Prevention Mode
            • Understanding Outbreak Prevention Policies
              • Accessing the Outbreak Prevention Services Settings Screen
              • Updating Outbreak Prevention Policies
                • Updating Outbreak Prevention Policies Manually
                • Configuring Automatic Updates for Outbreak Prevention Policies
              • Starting Outbreak Prevention Mode
              • Editing an Outbreak Prevention Policy
              • Setting Automatic Outbreak Prevention Mode
              • Configuring Outbreak Prevention Mode Download Settings
              • Stopping Outbreak Prevention Mode
              • Viewing Outbreak Prevention Mode History
          • Using Outbreak Prevention Mode
            • Step 1: Identifying the Source of the Outbreak
            • Step 2: Evaluating Existing Policies
            • Step 3: Starting Outbreak Prevention Mode
            • Step 4: Follow-Up Procedures
        • Using Control Manager Tools
          • Using Agent Migration Tool (AgentMigrateTool.exe)
          • Using the Control Manager MIB File
          • Using the NVW Enforcer SNMPv2 MIB File
          • Using the DBConfig Tool
        • Getting Support
          • Before Contacting Technical Support
          • Contacting Technical Support
            • Resolve Issues Faster
          • TrendLabs
          • Other Useful Resources
        • Control Manager System Checklists
          • Server Address Checklist
          • Ports Checklist
          • Control Manager 2.x Agent Installation Checklist
          • Control Manager Conventions
          • Core Process and Configuration Files
          • Communication and Listening Ports
          • Control Manager Product Version Comparison
        • Data Views
          • Data Views: Product Information
            • License Information
              • Product License Status
              • Product License Information Summary
              • Detailed Product License Information
            • Managed Product Information
              • Product Distribution Summary
              • Product Status Information
              • ServerProtect and OfficeScan Server/Domain Status Summary
              • Product Event Information
            • Component Information
              • Engine Status
              • Pattern/Rule Status
              • Product Component Deployment
              • Engine Status Summary
              • Pattern/Rule Status Summary
            • Control Manager Information
              • User Access Information
              • Control Manager Event Information
              • Command Tracking Information
              • Detailed Command Tracking Information
          • Data View: Security Threat Information
            • Virus/Malware Information
              • Overall Virus/Malware Summary
              • Overall Virus/Malware Type Summary
              • Virus/Malware Source Summary
              • Virus/Malware Endpoint Summary
              • Web Violation Detection Over Time Summary
              • Virus/Malware Action/Result Summary
              • Detailed Virus/Malware Information
              • Detailed Endpoint Virus/Malware Information
              • Web Virus/Malware Information
              • Email Virus/Malware Information
              • Network Virus/Malware Information
            • Spyware/Grayware Information
              • Overall Spyware/Grayware Summary
              • Spyware/Grayware Source Summary
              • Endpoint Spyware/Grayware Summary
              • Spyware/Grayware Detection Over Time Summary
              • Spyware/Grayware Action/Result Summary
              • Detailed Spyware/Grayware Information
              • Detailed Endpoint Spyware/Grayware
              • Web Spyware/Grayware
              • Email Spyware/Grayware
              • Network Spyware/Grayware
            • Content Violation Information
              • Content Violation Policy Summary
              • Content Violation Sender Summary
              • Content Violation Detection Over Time Summary
              • Content Violation Action/Result Summary
              • Detailed Content Violation Information
            • Spam Violation Information
              • Spam Recipient Summary
              • Spam Detection Over Time Summary
              • Detailed Spam Information
              • Spam Connection Information
            • Policy/Rule Violation Information
              • Detailed Firewall Violation Information
              • Security Threat Endpoint Analysis Information
              • Detailed Endpoint Security Compliance Information
              • Detailed Application Activity
            • Web Violation/Reputation Information
              • Overall Web Violation Summary
              • Web Violation Endpoint Summary
              • Web Violation URL Summary
              • Web Violation Filter/Blocking Type Summary
              • Web Violation Detection Over Time Summary
              • Web Violation Detection Summary
              • Detailed Web Violation Information
              • Detailed Web Reputation Information
            • Suspicious Threat Information
              • Overall Suspicious Threat Summary
              • Suspicious Source Summary
              • Suspicious Riskiest Endpoints Summary
              • Suspicious Riskiest Recipient Summary
              • Suspicious Sender Summary
              • Suspicious Threat Protocol Detection Summary
              • Suspicious Threat Detection Over Time Summary
              • Detailed Suspicious Threat Information
            • Overall Threat Information
              • Network Security Threat Analysis Information
              • Network Protection Boundary Information
              • Security Threat Entry Analysis Information
              • Security Threat Source Analysis Information
              • Security Threat Endpoint Analysis Information
              • C&C Callback Information
          • Data View: Data Protection Information
            • Data Loss Prevention Information
              • DLP Incident Information
              • DLP Template Match Information
        • IPv6 Support in Control Manager
          • Control Manager Server Requirements
          • IPv6 Server Limitations
          • Configuring IPv6 Addresses
          • Screens That Display IP Addresses
        • Checking Policy Status
          • Policy Status
        • Templates for Policy Management
          • Deep Discovery Inspector Product Settings
            • Adding Monitored Network Groups
            • Adding Registered Services
            • Configuring Virtual Analyzer Settings
          • IMSVA Product Settings
            • IMSVA Rules
            • Adding IMSVA Rules
              • Step 1: Set Rule Name
              • Step 2: Select Recipients and Senders
                • Configuring Exceptions
                • Using the Asterisk Wildcard
              • Step 3: Select Templates
              • Step 4: Select Actions
            • Modifying Existing IMSVA Rules
            • Deleting IMSVA Rules
          • OfficeScan Client Settings
            • Enabling or Disabling the Client Services from the Web Console
            • Configuring Malware Behavior Blocking, Event Monitoring, and the Exception List
              • Event Monitoring
            • Managing Access to External Devices
              • Permissions for Storage Devices
              • Configuring Advanced Permissions
                • Advanced Permissions for Storage Devices
                  • Specifying a Digital Signature Provider
                  • Specifying a Program Path and Name
              • Configuring an Approved List of USB Devices
                • Device List Tool
                  • Running the Device List Tool
            • Configuring a Manual Scan
              • Files to Scan
              • Scan Settings
              • CPU Usage
              • Scan Exclusions
                • Wildcard Exceptions
                • Scan Exclusion List (Directories)
                • Scan Exclusion List (Files)
                • Scan Exclusion List (File Extensions)
                • Apply Scan Exclusion Settings to All Scan Types
              • Virus/Malware Scan Actions
                • Use ActiveAction
                • Use the Same Action for all Virus/Malware Types
                • Use a Specific Action for Each Virus/Malware Type
                • Back Up Files Before Cleaning
                  • Quarantine Directory
                  • Damage Cleanup Services
              • Spyware/Grayware Scan Actions
            • Configuring Client Privileges and Other Settings
              • OfficeScan Client Roaming Privilege
              • Scan Type Privileges
              • Scheduled Scan Privileges and Other Settings
                • Granting Scheduled Scan Privileges and Displaying the Privilege Notification
                • Postpone Scheduled Scan
                • Skip and Stop Scheduled Scan
                • Scheduled Scan Privilege Notification
              • Firewall Privileges
              • Behavior Monitoring Privileges
              • Mail Scan Privileges and Other Settings
                • Granting Mail Scan Privileges and Enabling POP3 Mail Scan
              • SecureClient Support Installation
              • Proxy Configuration Privileges for Clients
              • Update Privileges and Other Settings for OfficeScan Clients
                • Perform "Update Now"
                • Enable Scheduled Update
                • Clients Download Updates From the Trend Micro ActiveUpdate Server
                • Clients Can Update Components but not Upgrade the Client Program or Deploy Hot Fixes
              • The OfficeScan Client Uninstallation Program
                • Granting the OfficeScan Client Uninstallation Privilege
              • OfficeScan Client Unloading
                • Granting the Client Unloading Privilege
              • Web Threat Notifications for Client Users
              • Client Self-protection
                • Protect OfficeScan Client Services
                • Protect Files in the OfficeScan Client Installation Folder
                • Protect OfficeScan Client Registry Keys
                • Protect OfficeScan Client Processes
              • Cache Settings for Scans
                • Digital Signature Cache
                • On-demand Scan Cache
              • OfficeScan Client Security
              • OfficeScan Client Console Access Restriction
              • Security Risk Notifications for OfficeScan Client Users
            • Configuring Real-time Scan Settings
              • User Activity on Files
              • Files to Scan
              • Scan Settings
              • Scan Exclusions
                • Wildcard Exceptions
                • Scan Exclusion List (Directories)
                • Scan Exclusion List (Files)
                • Scan Exclusion List (File Extensions)
                • Apply Scan Exclusion Settings to All Scan Types
              • Virus/Malware Scan Actions
                • Use ActiveAction
                • Use the Same Action for all Virus/Malware Types
                • Use a Specific Action for Each Virus/Malware Type
                • Display a Notification Message When Virus/Malware is Detected
                • Display a Notification Message When Probable Virus/Malware is Detected
                • Back Up Files Before Cleaning
                  • Quarantine Directory
                    • Damage Cleanup Services
              • Spyware/Grayware Scan Actions
                • Display a Notification Message When Spyware/Grayware is Detected
            • Managing the Spyware/Grayware Approved List
            • Scan Methods
            • Configuring Scan Now Settings
              • Files to Scan
              • Scan Settings
              • CPU Usage
              • Scan Exclusions
                • Wildcard Exceptions
                • Scan Exclusion List (Directories)
                • Scan Exclusion List (Files)
                • Scan Exclusion List (File Extensions)
                • Apply Scan Exclusion Settings to All Scan Types
              • Virus/Malware Scan Actions
                • Use ActiveAction
                • Use the Same Action for all Virus/Malware Types
                • Use a Specific Action for Each Virus/Malware Type
                • Back Up Files Before Cleaning
                  • Quarantine Directory
                  • Damage Cleanup Services
              • Spyware/Grayware Scan Actions
            • Configuring a Scheduled Scan
              • Schedule
              • Files to Scan
              • Scan Settings
              • CPU Usage
              • Scan Exclusions
                • Wildcard Exceptions
                • Scan Exclusion List (Directories)
                • Scan Exclusion List (Files)
                • Scan Exclusion List (File Extensions)
                • Apply Scan Exclusion Settings to All Scan Types
              • Virus/Malware Scan Actions
              • Use ActiveAction
              • Use the Same Action for all Virus/Malware Types
              • Use a Specific Action for Each Virus/Malware Type
              • Display a Notification Message When Virus/Malware is Detected
              • Display a Notification Message When Probable Virus/Malware is Detected
              • Back Up Files Before Cleaning
                • Quarantine Directory
                • Damage Cleanup Services
              • Spyware/Grayware Scan Actions
                • Display a Notification Message When Spyware/Grayware is Detected
            • Assigning an OfficeScan Client as an Update Agent
            • Configuring a Web Reputation Policy
          • OfficeScan DLP Settings
            • Creating a Data Loss Prevention Policy
              • Creating Data Loss Prevention Rules
                • Transmission Scope and Targets for Network Channels
                • Network Channels
                  • Email Clients
                • System and Application Channels
                • Device List Tool
                  • Running the Device List Tool
                • Data Loss Prevention Actions
              • Data Loss Prevention Exceptions
                • Defining Non-monitored and Monitored Targets
                • Decompression Rules
          • ScanMail for Microsoft Exchange Product Settings
            • Configuring a Data Loss Prevention Policy
              • Selecting Accounts
              • Configuring DLP Targets
              • Configuring DLP Actions
              • Configuring DLP Notifications
              • Enabling a DLP Policy
          • Trend Micro Security for Mac Product Settings
            • Configuring Cache Settings for Scans
              • Cache Settings for Scans
            • Configuring Manual Scan Settings
              • Scan Settings
              • CPU Usage
              • Scan Actions
              • Scan Action Options and Additional Settings
              • Terminology
            • Configuring Real-time Scan Settings
              • User Activity on Files
              • Scan Settings
              • Scan Actions
              • Scan Action Options and Additional Settings
              • Terminology
            • Configuring Scan Exclusion Lists
              • Scan Exclusions
            • Configuring Scheduled Scan Settings
              • Schedule
              • Scan Target
                • IntelliScan
              • Scan Settings
              • CPU Usage
              • Scan Actions
              • Scan Action Options and Additional Settings
              • Terminology
            • Configuring Agent Update Settings
              • Agent Updates
                • Launching Agent Update from the Agent Management Screen
                • Launching Agent Update from the Summary Screen
                • Pure IPv6 Agent Limitations
              • Server Update
            • Configuring Web Reputation Settings
              • Trend Micro Smart Protection
              • Web Reputation
              • Configuring the Approved URL List
              • Pure IPv6 Agent Limitations

        Working with Reports

        Generate reports using the log data collected from all managed products registered to Control Manager.

        • Understanding Reports
        • Understanding Control Manager Report Templates
        • Adding Control Manager 5 Report Templates
        • Understanding One-time Reports
        • Understanding Scheduled Reports
        • Viewing Generated Reports
        • Configuring Report Maintenance
        • Understanding My Reports