Before Contacting Technical Support

Before contacting Technical Support, here are two things you can quickly do to try and find a solution to your problem:

  • Check your documentation: the manual and online help provide comprehensive information about Control Manager. Search both documents to see if they contain your solution.

  • Visit our Technical Support website: our Technical Support website contains the latest information about all Trend Micro products. The support website has answers to previous user inquiries.

    To search the Knowledge Base, visit