Enabling or Disabling Child Server Connection

Use the Configuration menu item to enable or disable child server connection to the parent server.

  1. Navigate to the Product Directory screen.
  2. Select a child server from the Product Directory.

    The item highlights.

  3. Move the cursor over Configure from the Product Directory menu.

    A drop-down menu appears.

  4. Click the Enable or Disable a child server connection link.
  5. On the working area, do one of the following:
    • Select Enable a connection to this child Control Manager server to enable a disabled child server

    • Select Disable the connection to this child Control Manager server to disable an enabled child server


    Use care when disabling a child server connection. Managed products information registered to a disabled child server does not automatically upload to the parent server after you re-enable the child server connection. Restart the Trend Micro Control Manager service after enabling a child server to upload new managed product information to the parent server.

  6. Click Apply.