Understanding the Incident Information List
The Incident Information screen displays a list of incidents manageable for the reviewer. Incident reviewers can use this screen to do the following:
View incident summary
Take actions on incidents
Export incident details
Item |
Description |
|---|---|
ID |
Unique incident ID |
Received |
Date and time when Control Manager received incident data Note:
After receiving DLP logs from managed products, Control Manager needs 30 minutes to process the logs before incident reviewers can view the data. |
Severity |
Severity level of the incident Note:
Once Control Manager receives and processes a DLP incident, Control Manager does not update the severity level if changes occur in the managed product. |
Policy |
Name of the Control Manager policy that triggered the incident Note:
For incidents triggering DLP policies created in managed products, this appears as N/A. |
User |
Name of the user who triggered the incident |
Manager |
Name of the user’s manager |
Status |
Current status of the incident
|
Action |
Action available for managing the incident |
