Adding a User Group

You can add users to groups according to similar properties including user types, location, or the type of notifications they should receive. If a user does not have a Control Manager user account, you can still add the user to a group by typing their email address. However, they will only receive notifications if the group has been added to the recipient list for specific events.

  1. Navigate to Administration > Account Management > User Groups.
  2. On the working area, click Add New Group.
  3. Type a descriptive name for the group in Group name.
  4. Under Group Members, add or remove users to the group list.

    • To add a user:

    1. Select a user from the User(s) list. Use the CTRL key to select multiple users.
    2. Click >> to add the selected user(s) to the Group User List. Control Manager sends notifications to users based on the contact information specified during their account setup.

    • To remove a user:

    1. Select a user from the Group User List. Use the CTRL key to select multiple users.
    2. Click << to remove the user.
  5. To add individuals who do not have Control Manager accounts to the Group User List, provide the following under Additional members:

    • Email address(es)

    • Pager number(s) (precede the pager number with the number your company uses to dial out and a comma "," [each comma causes a 2 second pause]) Separate multiple entries with semicolons.

  6. Click Save.
  7. Click OK.
Parent topic: Understanding User Groups