If the Control Manager database is corrupted or non-functional, use a backup copy to restore your settings. When using MSDE, use the MSDE command line interface — osql, to generate a database backup.
osql -U {ID} -P {password} -n -Q "BACKUP DATABASE {Control Manager database} TO DISK = '{path and backup name}'"
Where:
{ID}: user name of the administrator account used to access the Control Manager database. This is defined during Control Manager setup.
{password}: password used to access the Control Manager database. This is defined during Control Manager setup.
{Control Manager database}: name of the Control Manager database
{path and backup name}: target location and the backup file name
For example:
osql -U sa -P -n -Q "BACKUP DATABASE db_ControlManager TO DISK = 'f:\db.dat_bak'"
A successful database backup produces a result similar to the following:
If the backup file db.dat_bak already exists, the command osql inserts new records into the existing file to back up new information.
Trend Micro recommends backing up the Control Manager database regularly. Always back up when you are about to modify the Control Manager database (for example, installing a managed product).