Control Manager 6.0 Service Pack 3 > Downloading and Deploying Components
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        • Introducing Trend Micro Control Manager
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        • Getting Started with Control Manager
          • Using the Management Console
            • Main Menu
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          • Understanding the Function-Locking Mechanism
          • Accessing the Management Console
            • Accessing the Web Console Locally from the Control Manager Server
            • Accessing the Console Remotely
          • Changing Access to the Management Console
            • Assigning HTTPS Access to the Control Manager Web Console
          • Configuring Web Console Settings
          • Configuring Command Time-out Settings
          • Logging Off from the Management Console
        • Configuring User Access
          • Understanding User Access
            • Root Account Information
          • Understanding User Roles
            • About Adding User Roles
              • Adding a User Role
            • About Editing User Roles
              • Editing a User Role
          • Understanding User Accounts
            • Setting Access Rights
            • About Adding/Importing User Accounts
              • Adding/Importing a User Account
            • About Editing User Accounts
              • Editing a User Account
            • Disabling a User Account
            • Deleting a User Account
            • Understanding My Account
          • Understanding User Groups
            • Adding a User Group
            • Editing a User Group
            • Deleting a User Group
        • User/Endpoint Directory Basics
          • Understanding the User/Endpoint Directory
            • Accessing the User Tree
            • Displaying User Details
              • Security Threats (User)
                • Affected Users
                  • General Information for Security Threats
              • Policy Status
              • Contact Information
                • Synchronizing Contact Information with Active Directory
            • Accessing the Endpoint Tree
            • Displaying Endpoint Details
              • Security Threats (Endpoint)
                • Affected Users
                  • General Information for Security Threats
              • Policy Status
              • Notes for Endpoints
              • General Information for Endpoints
          • Understanding the Active Directory Synchronization
            • Accessing the Active Directory Tree
            • Troubleshooting Issues Related to Active Directory Integration
          • Searching for Users or Endpoints
            • Advanced Search Categories
            • Using the Basic Search
            • Using the Advanced Search
          • Understanding Custom Tags and Filters
            • General Recommendations
            • Working with Custom Tags
              • Creating a Custom Tag
              • Deleting a Custom Tag
              • Applying a Custom Tag to Selected Users/Endpoints
              • Disassociating a Custom Tag from Selected Users/Endpoints
            • Working with Filters
              • Default Endpoint Filters
              • Creating a Custom Filter
              • Deleting a Custom Filter
            • Working with User or Endpoint Importance
        • Product Directory Basics
          • Understanding the Product Directory
          • Grouping Managed Products Using Directory Management
            • Product Directory Structure Recommendations
            • Default Folders for the Product Directory
            • Accessing the Product Directory
          • Understanding Cascading Management
        • Working with Managed Servers
          • Understanding Managed Servers
          • Adding a Server
          • Editing a Server
          • Deleting a Server
          • Configuring Proxy Settings for Managed Products
          • Configuring the Cloud Service Settings
          • Stop Managing Cloud Services
        • Downloading and Deploying Components
          • Downloading and Deploying New Components
          • Manually Downloading Components
            • Step 1: Configure a Deployment Plan for Your Components
            • Step 2: Configure Your Proxy Settings (If You Use a Proxy Server)
            • Step 3: Select the Components to Update
            • Step 4: Configure the Download Settings
            • Step 5: Configure the Automatic Deployment Settings
            • Step 6: Complete the Manual Download
          • Understanding Scheduled Download Exceptions
            • Configuring Scheduled Download Exceptions
          • Configuring Scheduled Downloads
            • Step 1: Configure a Deployment Plan for Your Components
            • Step 2: Configure Your Proxy Settings (If You Use a Proxy Server)
            • Step 3: Select the Components to Update
            • Step 4: Configure the Download Schedule
            • Step 5: Configure the Download Settings
            • Step 6: Configure the Automatic Deployment Settings
            • Step 7: Enable the Schedule and Save Settings
            • Configuring Scheduled Download Schedule and Frequency
            • Configuring Scheduled Download Settings
            • Configuring Scheduled Download Automatic Deployment Settings
          • Understanding Deployment Plans
            • Creating Deployment Plans
            • Modifying a Deployment Plan
            • Duplicating a Deployment Plan
            • Removing a Deployment Plan
          • Configuring the Proxy Settings for Component Updates
          • Configuring Update/Deployment Settings
            • Enabling HTTPS Download
            • Enabling UNC Download
            • Setting "Log on as batch job" Policy
        • Working with the Dashboard and Widgets
          • Using the Dashboard
            • User Accounts and the Dashboard
          • Understanding Tabs
            • Default Tabs
              • Summary Tab
                • Working with a Legacy Summary Tab
              • DLP Incident Investigation Tab
              • Data Loss Prevention Tab
              • Compliance Tab
              • Threat Detection Tab
              • Smart Protection Network Tab
            • Adding Tabs
            • Configuring Tab Settings
          • Understanding Widgets
            • Widget Requirements
              • Configuring Active Directory and Endpoint Protection Verification Widget Settings
              • Endpoint Encryption Connection Settings
            • Using Widgets
              • Detailed Widget Information
              • Widget Categories and Help Information
            • Configuring Widgets
            • Editing Widgets
            • Adding Widgets
          • Configuring Smart Protection Network Settings
        • Using Command Tracking
          • Understanding Command Tracking
            • Understanding Command Details
              • Managed Products or Services Involved
              • Details for Individual Products or Services
          • Querying and Viewing Commands
        • Using Notifications
          • Understanding Event Center
            • Alert Events
            • Advanced Threat Activity
            • Update Alert Events
            • Unusual Alert Events
            • Security Violation Events
            • Data Loss Prevention Events
          • Customizing Notification Messages
          • Enabling or Disabling Notifications
          • Understanding Notification Methods
            • Configuring Notification Method Settings
              • Setting Email Notifications
              • Setting Pager Notifications
              • Setting SNMP Notifications
              • Setting Syslog Notifications
              • Triggering a Specified Application
              • Setting MSN Messenger Notifications
          • Configuring Notification Recipients and Testing Notification Delivery
          • Configuring Alert Settings
            • Configuring Virus Outbreak Alert Settings
            • Configuring Special Virus Alert Settings
            • Configuring Special Spyware/Grayware Alert Settings
            • Configuring Network Virus Alert Settings
            • Configuring Potential Vulnerability Attack Detected Settings
            • Configuring C&C Callback Alert Settings
            • Configuring C&C Callback Outbreak Alert Settings
            • Configuring Advanced Threat Activity Alert Settings
          • Configuring Data Loss Prevention Settings
            • Configuring Significant Incident Increase Settings
            • Configuring Scheduled Incident Summary Settings
            • Configuring Incident Details Updated Settings
        • Working with Logs
          • Using Logs
            • Understanding Control Manager Generated Logs
            • Understanding Managed Product Logs
          • Understanding Log Aggregation
            • Configuring Log Aggregation Settings
          • Querying Log Data
            • Understanding Data Views
              • Product Information
              • Security Threat Information
              • Data Protection Information
            • Data View Terminology
            • Understanding Ad Hoc Queries
              • Performing an Ad Hoc Query
                • Step 1: Specify the Origin of the Information
                • Step 2: Specify a Data View for the Query
                • Step 3: Specify the Display Sequence
                • Step 4: Specify the Filtering Criteria
                • Step 5: Save and Complete the Query
                • Step 6: Export the Query Results to CSV or XML
            • Working with Saved and Shared Ad Hoc Queries
              • Editing Saved Ad Hoc Queries
                • Step 1: Specify the Origin of the Information
                • Step 2: Specify a Data View for the Query
                • Step 3: Specify the Display Sequence
                • Step 4: Specify the Filtering Criteria
                • Step 5: Save and Complete the Query
                • Step 6: Export the Query Results to CSV or XML
              • Sharing Saved Ad Hoc Queries
              • Working With Shared Ad Hoc Queries
            • Deleting Logs
              • Configuring Automatic Log Deletion Settings
        • Working with Reports
          • Understanding Reports
          • Understanding Control Manager Report Templates
            • Understanding Custom Templates
            • Understanding Static Templates
          • Adding Custom Templates
            • Step 1: Access the Add Report Template Screen and Name the Template
            • Step 2: Specify the Template Component to Add to the Report Template
            • Step 3: Specify the Data View for the Template
            • Step 4: Specify the Query Criteria for the Template
            • Step 5: Specify the Data to Appear in the Report and the Order in Which the Data Appears
              • Configuring Bar Chart Settings
              • Configuring Pie Chart Settings
              • Configuring Dynamic Table Settings
              • Configuring Line Chart Settings
              • Configuring Grid Table Settings
            • Step 6: Complete Report Template Creation
          • Understanding One-time Reports
            • Adding One-time Reports
              • Step 1: Access the Add One-time Report Screen and Select the Report Type
              • Step 2: Specify the Product/Products From Which the Report Data Generates
              • Step 3: Specify the Date That the Product/Products Produced the Data
              • Step 4: Specify the Recipient of the Report:
          • Understanding Scheduled Reports
            • Adding Scheduled Reports
              • Step 1: Access the Add Scheduled Report Screen and Select the Report Type
              • Step 2: Specify the Product/Products from Which the Report Data Generates
              • Step 3: Specify the Date that the Product/Products Produced the Data
              • Step 4: Specify the Recipient of the Report
            • Enabling/Disabling Scheduled Reports
          • Viewing Generated Reports
            • Viewing One-Time Reports
            • Viewing Scheduled Reports
          • Configuring Report Maintenance
          • Understanding My Reports
        • MCP and Control Manager Agents
          • Understanding Agents
            • Understanding Communicators
            • Understanding Connection Status Icons
          • Understanding Control Manager Security Levels
          • Using the Agent Communication Schedule
          • Understanding the Agent/Communicator Heartbeat
            • MCP Heartbeat
            • Using the Schedule Bar
            • Determining the Right Heartbeat Setting
          • Configuring Agent Communication Schedules
            • Setting an Agent Communication Schedule for a Managed Product
            • Modifying the Default Agent Communication Schedule
          • Configuring the Agent Communicator or Managed Server Heartbeat
          • Stopping and Restarting Control Manager Services
          • Modifying the Control Manager External Communication Port
            • Changing the External Communication Port on the Control Manager Server
            • Modifying the Security Level for TMI Agents
            • Modifying the Communicator Heartbeat Protocol
          • Verifying the Communication Method Between MCP and Control Manager
            • Verifying Control Manager Uses Two-way Communication
            • Verifying Control Manager Uses Two-way Communication from the Web Console
          • Understanding Control Manager Agent Remote Installation
        • Administering Managed Products
          • Manually Deploying Components Using the Product Directory
          • Viewing Status Summaries for Managed Products
            • Accessing Through the Dashboard
            • Accessing Through the Product Directory
          • Configuring Managed Products
            • Issuing Tasks to Managed Products
            • Querying and Viewing Managed Product Logs
            • About Recovering Managed Products Removed From the Product Directory
              • Recovering Managed Products Removed From the Product Directory
            • Changing Control Manager 2.x Agent Connection Re-Verification Frequency
            • Searching for Managed Products, Product Directory Folders, or Computers
              • Searching for a Folder or Managed Product
              • Performing an Advanced Search
            • Refreshing the Product Directory
          • Understanding the Directory Management Screen
            • Using the Directory Management Screen Options
              • Using the Directory Management Screen
            • Accessing the Directory Management Screen
            • Creating Folders
            • Renaming Folders or Managed Products
            • Moving Folders or Managed Products
            • Deleting User-Defined Folders
        • Activating Control Manager and Managed Products
          • Activating and Registering Managed Products
          • Understanding License Management
            • Activating Managed Products
            • Renewing Managed Product Licenses
              • Renewing Managed Product Licenses from the License Management Screen
              • Renewing Managed Product Licenses from the Product Directory
          • About Activating Control Manager
            • Understanding License Information
            • Activating Control Manager
            • Renewing Maintenance for Control Manager or Managed Service
              • Renewing Maintenance Using Check Status Online
              • Renewing Maintenance by Manually Entering an Updated Activation Code
        • Managing Child Servers
          • Understanding Parent-Child Communication
          • Registering or Unregistering Child Servers
            • Registering a Child Server
              • Checking the Status in the Control Manager Web Console
            • Unregistering a Child Server
          • Accessing the Cascading Folder
          • Viewing Child Server Status Summaries
          • Configuring Log Upload Settings
            • Enabling or Disabling Child Server Connection
          • Issuing Tasks to Child Servers
          • Viewing Child Server Reports
            • Refreshing the Product Directory
          • Renaming a Child Server
          • Removing Child Servers Accidentally Removed from the Cascading Manager
        • Policy Management
          • Understanding Policy Management
            • Creating a New Policy
              • Filtering by Criteria
                • Assigning Endpoints to Filtered Policies
              • Specifying Policy Targets
              • Working with Parent Policy Settings
              • Working with Legacy Policy Settings and Permissions
            • Copying Policy Settings
            • Inheriting Policy Settings
            • Modifying a Policy
            • Importing and Exporting Policies
            • Deleting a Policy
            • Understanding the Policy List
            • Reordering the Policy List
          • Updating the Policy Templates
          • Understanding Data Loss Prevention
            • Data Identifier Types
              • Expressions
                • Predefined Expressions
                  • Viewing Settings for Predefined Expressions
                • Customized Expressions
                  • Criteria for Customized Expression
                  • Creating a Customized Expression
                  • Importing Customized Expressions
              • File Attributes
                • Creating a File Attribute List
                • Importing a File Attribute List
              • Keywords
                • Predefined Keyword Lists
                • How Keyword Lists Work
                • Customized Keyword Lists
                  • Customized Keyword List Criteria
                  • Creating a Keyword List
                  • Importing a Keyword List
            • Data Loss Prevention Templates
              • Predefined DLP Templates
              • Customized DLP Templates
                • Condition Statements and Logical Operators
                • Creating a Template
                • Importing Templates
        • Investigating Data Loss Prevention Incidents
          • Administrator Tasks
            • Setting Up Manager Information in Active Directory Users
            • Understanding DLP User Roles
            • Creating DLP Auditing Logs
          • DLP Incident Review Process
            • Understanding the Incident Information List
            • Reviewing Incident Details
        • Responding to Targeted Attacks and Advanced Threats
          • Virtual Analyzer Suspicious Objects
            • Suspicious Objects Tasks
            • Handling Process
            • Exceptions
              • Exceptions Tasks
          • User-Defined Suspicious Objects
            • User-Defined Suspicious Objects Tasks
          • Distribution Settings
          • Indicators of Compromise (IOCs)
            • Indicators of Compromise (IOCs) Tasks
            • At-risk Endpoints
              • At-risk Endpoints Tasks
              • Detailed Mindmap
            • Pending Agents and Agents with Issues
        • Administering the Database
          • Understanding the Control Manager Database
            • Understanding the db_ControlManager Tables
          • Backing Up db_ControlManager Using osql
            • Restoring Backup db_ControlManager Using osql
          • Backing Up db_ControlManager Using SQL Server Management Studio
            • Restoring Backup db_ControlManager Using SQL Server Management Studio
          • Shrinking db_ControlManager_Log.LDF Using SQL Commands
          • Shrinking db_ControlManager_log.ldf Using SQL Server Management Studio
            • Shrinking the db_ControlManager_log.ldf File Size on Microsoft SQL Server 2008/2005 SP 3/2012
            • Shrinking the db_ControlManager_log.ldf File Size on Microsoft SQL Server 2005
        • Using Trend Micro Services
          • Understanding Trend Micro Services
          • Understanding Enterprise Protection Strategy
            • Highlighting the Value of EPS
          • Understanding Outbreak Prevention Services
            • Benefits of Outbreak Prevention Services
              • Activating Outbreak Prevention Services
              • Viewing Outbreak Prevention Services Status
          • Preventing Virus Outbreaks and Understanding Outbreak Prevention Mode
            • Understanding Outbreak Prevention Policies
              • Accessing the Outbreak Prevention Services Settings Screen
              • Updating Outbreak Prevention Policies
                • Updating Outbreak Prevention Policies Manually
                • Configuring Automatic Updates for Outbreak Prevention Policies
              • Starting Outbreak Prevention Mode
              • Editing an Outbreak Prevention Policy
              • Setting Automatic Outbreak Prevention Mode
              • Configuring Outbreak Prevention Mode Download Settings
              • Stopping Outbreak Prevention Mode
              • Viewing Outbreak Prevention Mode History
          • Using Outbreak Prevention Mode
            • Step 1: Identifying the Source of the Outbreak
            • Step 2: Evaluating Existing Policies
              • Virus Covered by Existing Policies
              • Virus Not Covered by Existing Policies
            • Step 3: Starting Outbreak Prevention Mode
              • Considerations for Starting Outbreak Prevention
              • Evaluating or Modifying Any of the Product Settings
            • Step 4: Follow-Up Procedures
        • Using Control Manager Tools
          • Using Syslog Forwarder
            • Debug Logging for Syslog Forwarder
            • Retrieving Logs with a Particular Engine Update Status
            • Retrieving Logs with a Particular Pattern Update Status
          • Using Agent Migration Tool (AgentMigrateTool.exe)
          • Using the Control Manager MIB File
          • Using the NVW Enforcer SNMPv2 MIB File
          • Using the DBConfig Tool
        • Getting Support
          • Before Contacting Technical Support
          • Contacting Technical Support
            • Resolve Issues Faster
          • TrendLabs
          • Other Useful Resources
        • Control Manager System Checklists
          • Server Address Checklist
          • Ports Checklist
          • Control Manager 2.x Agent Installation Checklist
          • Control Manager Conventions
          • Core Process and Configuration Files
          • Communication and Listening Ports
          • Control Manager Product Version Comparison
        • Data Views
          • Data View: Product Information
            • License Information
              • Product License Status
              • Product License Information Summary
              • Detailed Product License Information
            • Managed Product Information
              • Product Distribution Summary
              • Product Status Information
              • Product Event Information
              • Product Auditing Event Log
            • Component Information
              • Engine Status
              • Pattern/Rule Status
              • Product Component Deployment
              • Scan Engine Status Summary
              • Pattern/Rule Status Summary
              • Endpoint Pattern/Engine Status Summary
            • Control Manager Information
              • User Access Information
              • Control Manager Event Information
              • Command Tracking Information
              • Detailed Command Tracking Information
          • Data View: Security Threat Information
            • Virus/Malware Information
              • Overall Virus/Malware Summary
              • Virus/Malware Source Summary
              • Virus/Malware Endpoint Summary
              • Virus/Malware Action/Result Summary
              • Virus/Malware Detection Over Time Summary
              • Detailed Virus/Malware Information
              • Endpoint Virus/Malware Information
              • Web Virus/Malware Information
              • Email Virus/Malware Information
              • Network Virus/Malware Information
            • Spyware/Grayware Information
              • Overall Spyware/Grayware Summary
              • Spyware/Grayware Source Summary
              • Endpoint Spyware/Grayware Summary
              • Spyware/Grayware Detection Over Time Summary
              • Spyware/Grayware Action/Result Summary
              • Detailed Spyware/Grayware Information
              • Endpoint Spyware/Grayware
              • Web Spyware/Grayware
              • Email Spyware/Grayware
              • Network Spyware/Grayware
            • Content Violation Information
              • Content Violation Policy Summary
              • Content Violation Sender Summary
              • Content Violation Detection Over Time Summary
              • Content Violation Action/Result Summary
              • Detailed Content Violation Information
              • Email Messages with Advanced Threats
            • Spam Violation Information
              • Overall Spam Violation Summary
              • Spam Recipient Summary
              • Spam Detection Over Time Summary
              • Detailed Spam Information
              • Spam Connection Information
            • Policy/Rule Violation Information
              • Detailed Firewall Violation Information
              • Network Content Inspection Information
              • Detailed Endpoint Security Violation Information
              • Detailed Endpoint Security Compliance Information
              • Detailed Application Activity
              • Detailed Behavior Monitoring Information
              • Device Access Control Information
              • Detailed Endpoint Application Control Violation Information
              • Detailed Intrusion Prevention Information
              • Integrity Monitoring Information
            • Web Violation/Reputation Information
              • Overall Web Violation Summary
              • Web Violation Endpoint Summary
              • Web Violation URL Summary
              • Web Violation Filter/Blocking Type Summary
              • Web Violation Detection Over Time Summary
              • Web Violation Detection Summary
              • Detailed Web Violation Information
              • Detailed Web Reputation Information
            • Deep Discovery Information
              • Overall Suspicious Threat Summary
              • Suspicious Source Summary
              • Suspicious Riskiest Endpoints Summary
              • Suspicious Riskiest Recipient Summary
              • Suspicious Sender Summary
              • Suspicious Threat Protocol Detection Summary
              • Suspicious Threat Detection Over Time Summary
              • Detailed Suspicious Threat Information
              • Detailed Mitigation Information
              • Detailed Correlation Information
            • Advanced Threat Information
              • Detailed C&C Callback Information
              • Detailed Suspicious File Information
            • Overall Threat Information
              • Network Security Threat Analysis Information
              • Network Protection Boundary Information
              • Security Threat Entry Analysis Information
              • Security Threat Source Analysis Information
              • Security Threat Endpoint Analysis Information
          • Data View: Data Protection Information
            • Data Loss Prevention Information
              • DLP Incident Information
              • DLP Template Match Information
            • Data Discovery Information
              • Data Discovery Data Loss Prevention Detection Information
              • Data Discovery Endpoint Information
        • IPv6 Support in Control Manager
          • Control Manager Server Requirements
          • IPv6 Server Limitations
          • Configuring IPv6 Addresses
          • Screens That Display IP Addresses
        • Checking Policy Status
          • Policy Status

        Downloading and Deploying Components

        The Product Directory displays all managed products registered to a Control Manager server.

        • Downloading and Deploying New Components
        • Manually Downloading Components
        • Understanding Scheduled Download Exceptions
        • Configuring Scheduled Downloads
        • Understanding Deployment Plans
        • Configuring the Proxy Settings for Component Updates
        • Configuring Update/Deployment Settings