Enabling or Disabling Child Server Connection

Use the Configuration menu item to enable or disable child server connection to the parent server.

  1. Click Directories > Products from the main menu.

    The Product Directory screen appears.

  2. Select a child server from the Product Directory.

    The item highlights.

  3. Move the cursor over Configure from the Product Directory menu.

    A drop-down menu appears.

  4. Click the Enable or Disable a child server connection link.
  5. On the working area, do one of the following:
    • Select Enable a connection to this child Control Manager server to enable a disabled child server

    • Select Disable the connection to this child Control Manager server to disable an enabled child server


    Use care when disabling a child server connection. Managed products information registered to a disabled child server does not automatically upload to the parent server after you re-enable the child server connection. Restart the Trend Micro Control Manager service after enabling a child server to upload new managed product information to the parent server.

  6. Click Apply.