Removing an RMS Account

  1. Choose Administration > Service Account.
  2. Select the RMS account and click Remove.

    Alternatively, you can click Remove Account in the Status column.

  3. Click OK to confirm the removal.
  4. (Optional) On the Remove RMS Account screen that appears, specify your Office 365 Global Administrator credentials (email address and password) used when creating the account, and then click OK.

    This step will not appear if there is a SharePoint Online Delegate Account provisioned and this Delegate Account is already promoted to the Global Admin role.

    After the RMS account is removed, Cloud App Security will not scan and protect the Azure RMS-protected files shared in SharePoint Online, OneDrive, and Microsoft Teams (Teams).