Deprovisioning a Service Account for Salesforce

This section describes how to deprovision Salesforce. Deprovisioning is the process of deleting a service account and freeing up the resources reserved by your Salesforce environment.

The steps outlined below detail how to deprovision a service account for Salesforce. This procedure uses Salesforce Sandbox as an example.

  1. Choose Administration > Service Account.
  2. Select the Salesforce Sandbox service account, and click Remove and then OK.
  3. Remove the TrendMicro Cloud App Security app for all of your users.
    1. Visit
    2. Click Setup in the upper right.
    3. In the Quick Find / Search text box on the left navigation, search for Installed Packages.
    4. Click Installed Packages, locate TrendMicro Cloud App Security, and then click Uninstall.
    5. On the page that appears, keep the default setting, select the Yes, I want to uninstall this package and permanently delete all associated components check box, and then click Uninstall.