Cloud App Security Online Help
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Privacy and Personal Data Collection Disclosure
Pre-release Disclaimer
Cloud App Security Data Privacy, Security, and Compliance
Introduction
About Cloud App Security
Features and Benefits
What's New
How Cloud App Security Works
Protection Modes for Email Services
Feature Support Under API-based Protection and Inline Protection
How Cloud App Security Protects Your Data Privacy
Data Center Geography
System Requirements
About Cloud App Security for Salesforce
Trend Micro Customer Licensing Portal
Trend Micro Licensing Management Platform
About the New Console
Protection Feature Adoption
Configuring Reports
Searching Logs
Configuring Recipient Groups
Getting Started
Accessing the Cloud App Security Management Console
Logon Page Overview
Accessing the Management Console
Selecting a Serving Site for the First-Time Use
Switching Among Cloud App Security Tenants Using One Local Account
Protecting Multiple Service Provider Tenants with One Account
Using the Get Started Wizard
Changes Made by Cloud App Security
Changes Made Under API-based Protection
Changes Made Under Inline Protection
Provisioning
Service Account
Delegate Account
Authorized Account
Four Ways to Begin Provisioning
Provisioning Office 365 Services
Provisioning an Exchange Online Service Account
Provisioning an Exchange Online Authorized Account
Provisioning an Exchange Online (Inline Mode) Authorized Account
Verifying Related Security Settings in Microsoft
Connectors, Transport Rules, Groups, and Allow Lists for Inline Protection
Migrating to Authorized Account for Exchange Online
Provisioning a SharePoint Online Authorized Account
Provisioning a OneDrive Authorized Account
Provisioning a Delegate Account for SharePoint Online and OneDrive
Automatically Provisioning a Delegate Account for SharePoint Online and OneDrive
Manually Provisioning a Delegate Account for SharePoint Online and OneDrive
Migrating to Authorized Account for SharePoint Online and OneDrive
Provisioning a Microsoft Teams Service Account
Provisioning a Teams Chat Service Account
Creating an Azure AD App for Teams Chat Protection
Using a MIP or RMS Account
Adding a MIP Account
Migrating from an RMS Account to a MIP Account
Removing an RMS Account
Removing an MIP Account
Using a Microsoft Identity Protection Account
Adding a Microsoft Identity Protection Account
Removing a Microsoft Identity Protection Account
Data Synchronized by Cloud App Security
Provisioning Box, Dropbox and Google Drive
Before Provisioning
Provisioning a Box Service Account
Provisioning a Dropbox Service Account
Provisioning a Google Drive Service Account
Provisioning Gmail
Provisioning a Gmail Service Account
Provisioning a Service Account for Gmail (Inline Mode)
Configuring Email Routing for Inline Protection
Configuring Email Routing for Outbound Protection
Provisioning Salesforce
Deprovisioning Services
Deprovisioning Office 365 Services
Deprovisioning a Service Account for Box
Deprovisioning a Service Account for Dropbox
Deprovisioning a Service Account for Google Drive
Deprovisioning a Service Account for Gmail
Deprovisioning a Service Account for Gmail (Inline Mode)
Deprovisioning a Service Account for Gmail (Inline Mode) - Inbound Protection
Deprovisioning a Service Account for Salesforce
Dashboard
Dashboard Overview
Controlling Dashboard Data
Widgets
Overall Threat Detections Widget
Internal User Risk Analytics Widgets
At-Risk User Trends
Top At-Risk Users / Risk Events
Ransomware Widgets
Business Email Compromise (BEC) Widgets
Summary Widgets
Advanced Threat Protection Widgets
Security Risk Scan Widgets
Virtual Analyzer Widgets
Data Loss Prevention Widgets
Advanced Threat Protection
Real-Time and On-Demand Scanning
Actions Available for Different Services
Menu Controls for ATP Policies
Internal Domains
Configuring Internal Domains
Adding Advanced Threat Protection Policies
General
Advanced Spam Protection
Malware Scanning
File Blocking
Web Reputation Services
Virtual Analyzer
Running a Manual Scan
Compressed File Handling
Token List
Data Loss Prevention
Real-Time and On-Demand Scanning
Data Identifiers
Expressions
Keywords
Compliance Templates
Adding Data Loss Prevention Policies
General
Data Loss Prevention
Keyword Extraction
Configuring the Box Shared Links Control Policy
Running a Manual Scan
Logs and Reports
Log Types
Log Facets
Searching Logs
Log Options
Reports
Generating Reports
Viewing Reports
Quarantine
Quarantine Overview
Quarantine Facets
Searching Quarantine
Managing Quarantine
Previewing Quarantined Emails
Administration
Organization Management
Service Account
Administrator and Role
Administrator Management
Role Management
Single Sign-On
Configuring Azure Active Directory
Configuring Active Directory Federation Services
Configuring Okta
Configuring Google Workspace
Configuring PingOne
Configuring Single Sign-On
Automation and Integration APIs
Global Settings
Configuring Approved Exchange Online Users
Configuring Approved Header Field List for Exchange Online
Configuring Approved Header Field List for Gmail
Viewing Blocked Lists for Exchange Online
Configuring Conditional Access Policies for Risky Users
Configuring Notification Email Settings
Configuring High Profile Domains
Configuring Internal Domains
Configuring High Profile Users
Configuring High Profile User Exception List
Managing Predictive Machine Learning Exception List
Configuring Suspicious Object List
Configuring Display Name Spoofing Detection Exception List
Configuring Time-of-Click Protection Settings
Configuring Microsoft Licensing Model Settings for Teams Chat
Configuring Inline Protection Settings for Exchange Online
Configuring Inline Protection Settings for Gmail
Configuring Attachment Password Guessing
Add-in for Outlook
Deploying the Add-in for Outlook
Configuring the Add-in for Outlook
Using the Add-in for Outlook
Updating the Add-in for Outlook
Removing the Add-in for Outlook
License
Maintenance Agreement
License Management
Integration with Trend Micro Products
Trend Micro Phish Insight Integration
Trend Micro Apex Central Integration
Trend Micro Control Manager Integration
Trend Micro Remote Manager Integration
Trend Micro ScanMail for Microsoft Exchange Integration
Troubleshooting and FAQs
Troubleshooting
License Expiration Error upon Logon with Valid CLP Account
Invalid Account Error upon Console Logon
"CLP or LMP Account Already Registered" Error upon Office 365 Service Provisioning
SharePoint Online/OneDrive Provisioning Failure When MFA Is Enabled
Internal Domain Scheduled Synchronization Failure for Gmail
Internal Email Messages in Exchange Online Improperly Handled as Spam
Server Not Found or Connection Closed upon Console Logon
Provisioning or Migration for Inline Protection over Exchange Online Always Fail
FAQs
Known Issues
Glossary
Advanced Threat Protection
ApplicationImpersonation Role
Authorized Account
Business Email Compromise
Data Loss Prevention
Delegate Account
Exchange Admin Center
Facet
Mailbox Search Role
New Role Group
Microsoft 365 Admin Center
Role Management Role
Suspicious Objects
Virtual Analyzer
Facet
A facet is an index field that represents a category that you want to use to refine and filter search results. When you submit search requests to
Cloud App Security
, you can request facet information to narrow a search to a specific data set.
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Glossary