Maintenance Agreement

A Maintenance Agreement is a contract between your organization and Trend Micro, regarding your right to receive technical support and product updates in consideration for the payment of applicable fees. When you purchase a Trend Micro product, the License Agreement you receive with the product describes the terms of the Maintenance Agreement for that product.

Typically, 90 days before the Maintenance Agreement expires, you will be alerted of the pending discontinuance. You can update your Maintenance Agreement by purchasing renewal maintenance from your reseller, Trend Micro sales, or on the Customer Licensing Portal URL: