Migration Prerequisites for Virtual Desktops and VPN Clients

Before migrating on-premises Security Agents running on virtual machines or using VPNs, ensure that the following settings are correct in the <Server installation directory>\PCCSRV\Private\ofcserver.ini file on the on-premises OfficeScan XG Service Pack 1 (or later) or Apex One server:

  • For non-persistent Virtual Desktop Support environments:

    1. In the <Server installation directory>\PCCSRV\Private\ofcserver.ini file, locate the [INI_SERVER_SECTION].

    2. Ensure that the following value exists:

      EnableCheckClientMacAddress=1

    3. Save the file.

    4. On the on-premises web console, go to Agents > Global Agent Settings.

    5. Click Save to deploy the setting to all Security Agents.

  • For VPN clients (for example, Cisco Anyconnect):

    1. In the <Server installation directory>\PCCSRV\Private\ofcserver.ini file, locate the [INI_SERVER_SECTION].

    2. Ensure that the following value exists:

      SP_DisableTmLwfRegistryKeyProtection=1

    3. Save the file.

    4. On the on-premises web console, go to Agents > Global Agent Settings.

    5. Click Save to deploy the setting to all Security Agents.