Account Management

Important:

Creating a user account is only required in specific network environments. If you have a supported on-premises Apex Central or Control Manager server that you want to use to manage Apex One (Mac) as a Service and the Apex One as a Service console, you must create a user account to facilitate the communication between Apex One (Mac) as a Service and the Apex One as a Service console through Apex Central or Control Manager.

For more information on registering to an on-premises Apex Central or Control Manager server, see Configuring Apex Central (Control Manager) Registration Settings.

For more information on registering Apex One (Mac) as a Service and the Apex One as a Service console using an on-premises Apex Central or Control Manager server, see https://success.trendmicro.com/solution/1118614#step3.

  1. Go to Administration > Account Management > User Accounts.

    The User Accounts screen appears.

  2. Click Add.
  3. Ensure that you select the Enable this account check box.
  4. Specify the User name for the account.
  5. Specify the Description for the account.
  6. Specify the Password and the confirmation password.
    Note:

    Passwords must meet the following complexity requirements:

    • Length of 8 to 32 characters

    • At least one of each: uppercase (A-Z), lowercase (a-z), numeric (0-9), and special character

    • Cannot contain the user name

    • Cannot contain non-printable ASCII characters

  7. (Optional) Specify the Email address for the account.
  8. Click Next.

    The Step 2 Agent Domain Control screen appears.

    Important:

    The settings on the screen do not affect the communication settings. You do not need to modify any settings.

  9. Click Next.

    The Step 3 Define Agent Tree Menu screen appears.

    Important:

    The settings on the screen do not affect the communication settings. You do not need to modify any settings.

  10. Click Finish.

    The account appears in the table on the User Accounts screen.