Viewing Scan Operation Logs

When Manual Scan, Scheduled Scan, or Scan Now runs, the Security Agent creates a scan log that contains information about the scan. You can view the scan log by accessing the Apex One server or Security Agent consoles.

  1. Go to Agents > Agent Management.
  2. In the agent tree, click the root domain icon () to include all agents or select specific domains or agents.
  3. Click Scan Operation Logs.

    The Scan Operation Log Criteria screen appears.

  4. Specify the log criteria and then click Display Logs.
  5. View logs. Logs contain the following information:



    Start Time

    The time the scan started

    End Time

    The time the scan stopped


    The endpoint on which the scan occurred


    The completion status of the scan

    • Completed: The scan completed normally.

    • Interrupted: The user stopped the scan before it completed.

    • Stopped unexpectedly: The scan was interrupted by the user, system, or an unexpected event. For example, the Apex One Real-time Scan service might have terminated unexpectedly or the user performed a forced restart of the endpoint.

    Scan Type

    The type of scan performed (Manual Scan, Scan Now, Scheduled Scan)


    Number of scanned objects


    Number of virus/malware infected detections


    Number of spyware/grayware detections

    Smart Scan Agent Pattern

    Smart Scan Agent Pattern version

    Virus Pattern

    Virus Pattern version

    Spyware/Grayware Pattern

    Spyware/Grayware Pattern version

  6. To save logs to a comma-separated value (CSV) file, click Export All to CSV. Open the file or save it to a specific location.