Enabling Certified Safe Software Service

The Certified Safe Software Service queries Trend Micro datacenters to verify the safety of a program detected by antivirus scans. Enable Certified Safe Software Service to reduce the likelihood of false positive detections.

  1. Navigate to Agents > Global Agent Settings > Certified Safe Software Service.
  2. Select Enable Certified Safe Software Service for antivirus scan.
  3. Click Save.
Parent topic: Managing the Server and Security Agents