Apex One (Mac) as a Service Server Online Help
> Installing the Security Agent
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Preface
Apex One (Mac) Documentation
Audience
Document Conventions
Terminology
Introducing Apex One (Mac)
About Apex One (Mac)
New in this Release
Key Features and Benefits
The Apex One (Mac) Server
The Apex One (Mac) Security Agent
Getting Started
Getting Started Tasks
The Web Console
Security Summary
The Agent Tree
Agent Tree General Tasks
Agent Tree Specific Tasks
Groups
Adding a Group
Deleting a Group or Security Agent
Renaming a Group
Moving Security Agents
Moving Agents to Another Group
Moving Security Agents to Another Server
Widgets
Agent Connectivity (Mac) Widget
Agent Updates (Mac) Widget
Security Risk Detections (Mac) Widget
Trend Micro Smart Protection
Smart Feedback
Installing the Security Agent
Mac Platforms
Agent Installation Methods and Setup Files
Agent Post-installation
Security Agent Uninstallation
Uninstalling the Security Agent
Keeping Protection Up-to-Date
Components
Update Overview
Agent Updates
Configuring Agent Automatic Update
Launching Agent Update from the Summary Screen
Launching Agent Update from the Agent Management Screen
Protecting Endpoints from Security Risks
About Security Risks
Viruses and Malware
Spyware and Grayware
Scan Now
Initiating Scan Now
Viewing Scan Operation Logs
Viewing Device Control Logs
Security Risk Notifications and Logs
Configuring Security Risk Notifications for Administrators
Configuring Outbreak Notifications for Administrators
Viewing Security Risk Logs
Scan Results
Uncleanable Files
Resetting Security Risk Count
Protecting Endpoints from Web-based Threats
Web Threats
Web Reputation
Configuring the Approved and Blocked URL Lists
Viewing Web Reputation Logs
Managing the Server and Security Agents
Enabling Certified Safe Software Service
Managing Logs
Trend Micro Apex Central and Control Manager
Apex Central Policies
Key Performance Indicators Widget
Configuring Server Connection Settings
Configuring Key Performance Indicators
Configuring Widget Settings
Inactive Security Agents
Automatically Removing Inactive Security Agents
Agent Icons
Getting Help
Troubleshooting
Web Console Access
Agent Installation
General Agent Error
Technical Support
Troubleshooting Resources
Using the Support Portal
Threat Encyclopedia
Contacting Trend Micro
Speeding Up the Support Call
Sending Suspicious Content to Trend Micro
Email Reputation Services
File Reputation Services
Web Reputation Services
Other Resources
Download Center
Documentation Feedback
IPv6 Support in Apex One (Mac)
Apex One (Mac) Security Agent IPv6 Requirements
Pure IPv6 Agent Limitations
Configuring IPv6 Addresses
Screens That Display IP Addresses
Product Terminology and Concepts
IntelliScan
Uncleanable Files
Installing the Security Agent
This chapter describes
Security Agent
installation requirements and methods.
Mac Platforms
Agent Installation Methods and Setup Files
Agent Post-installation
Security Agent Uninstallation
