Endpoint Sensor Service Statuses

The following table describes the agent statuses that display in the Endpoint Sensor Service column on the Pending Tasks tab.




The target endpoint has Endpoint Sensor enabled


In order for Apex Central as a Service to deploy investigation tasks to a specified target, the Endpoint Sensor Service must be enabled on the target.


The target endpoint has Endpoint Sensor disabled

Server license not supported

The Apex One license does not support the Endpoint Sensor Service

Requires a supported Security Agent version

The target endpoint does not have the Security Agent installed or the server version of the target endpoint is not supported