Virus Found - First and Second Actions Unsuccessful

Configure the following event notification to notify administrators when the first and second scan actions for a virus detection are unsuccessful.

  1. Go to Detections > Notifications > Event Notifications.

    The Event Notifications screen appears.

  2. Click Known Threat Activity.

    A list of events appears.

  3. In the Event column, click Virus found - first and second actions unsuccessful.

    The Virus Found - First and Second Actions Unsuccessful screen appears.

  4. Select recipients for the notification.
    1. From the Available Users and Groups list, select contact groups or user accounts.
    2. Click >.

      The selected contact groups or user accounts appear in the Selected Users and Groups list.

  5. Enable one or more of the following notification methods.

    Method

    Description

    Email message

    To customize the email notification template, use supported token variables or modify the text in the Subject and Message fields.

    For more information, see Standard Token Variables and Known Threat Activity Token Variables.
  6. To test if recipients can receive the event notification, click Test.
  7. Click Save.
Parent topic: Known Threat Activity Events