Scan Results

How to find this setting:

Scan Results > Details > Resolved/Unresolved threats

After performing a scan, you can check the Details screen to see the name and status of all threats, both unresolved and resolved.

For unresolved threats, you might see either one of these results under Status:

  • Restart required
    You must restart the computer to finish removing all remnants of the threat.

  • Access denied
    The scan did not have full "read/write" access to where the threat was found (such as a CD-ROM or network drive).

For resolved threats, you might see either one of these results under Status:

  • Cleaned
    A threat was removed from a file.

  • Removed
    A file with an unremovable threat or a suspected spyware program was deleted.

To deal with any unresolved threats found, click the status and follow the instructions shown.

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