Downloading Files and Folders

You can download files from your SafeSync account even if you have not set up the SafeSync folder on a computer. If you can reach the Internet, then you can download the files you want.

To download a single file:

  1. Sign into the Trend Micro SafeSync website.
  2. Double-click a file.
  3. Select where you want to download the file.
  4. Click OK.

To download multiple files and folders:

  1. Sign into the Trend Micro SafeSync website.
  2. While pressing down the CTRL key on your keyboard, click several files and folders.
  3. Right-click files you want to download, and then select Download the selected items.
  4. Select where you want to download the files.
  5. Click OK.

You must enable Java on your computer to download multiple files and folders at the same time.