Optimizing Your Connection

Putting a lot of big files in your SafeSync folder could slow down your connection to the Internet. If websites seem to open slowly, try adjusting your Trend Micro SafeSync settings.

To adjust your settings:

  1. Sign into Trend Micro SafeSync.
  2. Right-click the Trend Micro SafeSync icon in the Windows system tray and choose Settings.
  3. Click Connection on the left side of the window that opens.
  4. Move the slider towards Browse Faster or Sync Faster.
  5. Click Save.

Moving the slider towards Sync Faster makes SafeSync update your files faster, but could make websites take longer to load, especially if you have a slow Internet connection.

Selecting Browse Faster meansSafeSync has a limited effect on how rapidly websites open, but your files may take longer to update online, especially if you have a slow Internet connection.