Your browser might hide the Trend Micro Toolbar by default. To show the toolbar, follow these steps:
You need to enable the Trend Micro Toolbar by following the steps below:
If the toolbar was already enabled, try disabling and then enabling the toolbar again.
The time needed to show the ratings depends on the speed of your network connection. On networks with heavy traffic, you might need to wait a few seconds for the ratings to appear.
Ratings for Web Threat Protection have been disabled. To fix this problem, follow these steps:
Antivirus for Mac will try to check the original address for the actual website, no matter how many “layers” have gone into the shortened address. The more layers, the more time is needed to find the rating, so the request may time out.