The Quarantine List

The quarantine list displays files that seem to contain malicious software. From here, you can delete, clean, or restore files on the list.

Quarantine List

From the Quarantine List, you can clean, restore, or delete files that Antivirus for Mac has identified as containing malicious software.

While scanning your Mac, Antivirus for Mac tries to clean files that seem to contain malicious software. If unable to clean a file, Antivirus for Mac will quarantine it.

Once quarantined, malicious software can do no harm. The Quarantine List shows the name and original location of each file quarantined, as well as when it went into the quarantine.

  • If you do not need a quarantined file, click its name on the list, and then click Delete.

  • If you still would like to use a quarantined file, click its name on the list, and then click Clean.

    Updates from Trend Micro may allow Antivirus for Mac to remove malicious software that it could not treat before, so have a little patience if the first attempt does not succeed. Try again in a week or two.

  • You should only click Restore after successfully cleaning a quarantined file. Once released from the quarantine, even malicious software that cannot harm your Mac could transmit itself to a more vulnerable computer.

Accessing the Quarantine List through the Main Console

  1. Click Scans on the left side of the window that opens.
  2. Select Scan Results from the Log Type list, and then click List Quarantined Files....

Accessing the Quarantine List through the Menu Bar

  1. Click the Antivirus for Mac icon near the top right corner of your screen, and then select Open Trend Micro Antivirus for Mac...
  2. Click Trend Micro Antivirus for Mac near the top left corner of your screen, and select Preferences....
  3. Next to Quarantined Files, click Edit the List....

Viewing Quarantined Files

Use the Quarantine List to find out which files seem to contain malicious software. Any computer viruses, spyware, or other security threats contained in quarantined files cannot do any harm.

You can try to clean quarantined files, restore them to their original locations, or permanently delete them.

  1. Click the Antivirus for Mac icon near the top right corner of your screen, and then select Open Trend Micro Antivirus for Mac...
  2. Click Logs on the left side of the window that opens, and then, from the Log Type dropdown list, select Scan Results.
  3. Click the List Quarantined Files... button at the bottom of the window.