Excluding Files and Folders from Scans

To increase the performance of scanning and to skip files that are causing false alarms, you can exclude certain files and folders from scanning. The files and folders you add to the exclusion list will be skipped by Manual Scan, Real-time scan, and Scheduled Scan.

To exclude files and folders from scans:

  1. On the main menu, click Computers > {group} > Configure > Antivirus/Anti-spyware.

  2. Click the expand button next to the Exclusions section of the Antivirus/Anti-spyware page.

  3. Under Exclusions, make sure that the check box next to Enable Exclusions is selected.

  4. To exclude all folders containing Trend Micro products and components, select the Do not scan the directories where Trend Micro products are installed check box.

  5. To exclude specific directories, type the directory names under Enter the directory path (E.g. c:\temp\ExcludeDir) and click Add.

  6. To exclude specific files by file name, type the file names, or the file name with full path under Enter the file name or the file name with full directory path (E.g. ExcludeDoc.hlp; c:\temp\excldir\ExcludeDoc.hlp) and click Add.

  7. Specify the files to exclude based on their extensions. To use specified extensions, select the extensions to protect from the Select file extension from the list, and click Add. To specify an extension that is not in the list, type the extension below the text box, and then click Add.

  8. Click Save.

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