Wiping a Remote Mobile Device Parent topic

WARNING
WARNING
Be careful when you use this feature as the action CANNOT be undone. All data will be lost and irrecoverable.
You can remotely reset the mobile device to factory settings and clear the mobile device internal memory/SD card. This feature helps ensure the security of the data for lost, stolen or misplaced mobile devices.

Procedure

  1. Log on to the Virtual Mobile Infrastructure administration web console.
  2. Click MDM → Device Management from the menu bar.
    The Device Management screen displays.
  3. Click the mobile device from the device tree that you want to wipe.
  4. Click Remote Wipe.
    The Remote Wipe Device screen displays.
  5. Click Remote Wipe Device.
    All data is deleted from the mobile device and the Mobile Device Agent is unregistered from the server.