Locking a Remote Mobile Device Parent topic

You can send lock instruction from the administration web console to remotely lock a mobile device.

Procedure

  1. Log on to the Virtual Mobile Infrastructure administration web console.
  2. Click MDMDevice Management from the menu bar.
    The Device Management screen displays.
  3. Click the mobile device from the device tree that you want to lock.
  4. Do one of the following:
    For an Android mobile device, click Remote Lock and then click OK on the confirmation dialog-box.
    For an iOS mobile device, click Remote Lock then type the user's phone number and a message that you want to send to the user, and then click Lock.
    The Success message displays on the screen if the lock command is generated successfully.