Scan_Results
Security risk logs indicate any of the following scan results:
The following results display if Trend Micro Security was able to perform the configured scan action:
Deleted
The first action is Delete and the infected file was deleted.
The first action is Clean but cleaning was unsuccessful. The second action is Delete and the infected file was deleted.
Quarantined
The first action is Quarantine and the infected file was quarantined.
The first action is Clean but cleaning was unsuccessful. The second action is Quarantine and the infected file was quarantined.
Cleaned
An infected file was cleaned.
Passed
The first action is Pass. Trend Micro Security did not perform any action on the infected file.
The first action is Clean but cleaning was unsuccessful. The second action is Pass so Trend Micro Security did not perform any action on the infected file.
The following results display if Trend Micro Security was unable to perform the configured scan action:
Unable to clean or quarantine the file
Clean is the first action, Quarantine is the second action, and both actions were unsuccessful.
Solution: See "Unable to quarantine the file" below.
Unable to clean or delete the file
Clean is the first action, Delete is the second action, and both actions were unsuccessful.
Solution: See "Unable to delete the file" below.
Unable to quarantine the file
The infected file may be locked by another application, is executing, or is on a CD. Trend Micro Security will quarantine the file after the application releases the file or after it has been executed.
Solution: For infected files on a CD, consider not using the CD as the security risk may spread other computers on the network.
Unable to delete the file
The infected file may be locked by another application, is executing, or is on a CD. Trend Micro Security will delete the file after the application releases the file or after it has been executed.
Solution: For infected files on a CD, consider not using the CD as the security risk may spread to other computers on the network.
Unable to clean the file
The file may be uncleanable. For details and solutions, see Uncleanable Files.
See also: