Uninstallation

Client Uninstallation

Uninstall the client program only if you encounter problems with the program. Reinstall it immediately to keep the computer protected from security risks.

To uninstall the client:

1. Obtain the client uninstallation package tmsmuninstall.mpkg.zip from the Trend Micro Security server. On the Web console, navigate to Administration > Client Setup Files and click the link under Client Uninstallation File.

2. Copy and then launch the package on the Macintosh computer.

3. Fill in the Name and Password fields to begin the uninstallation process.

• Specify the name and password for an account with administrative rights on the Macintosh computer.

4. If the uninstallation was successful, click Close to finish the uninstallation process.

5. Unregister the client from the server.

1. On the Web console, click Client Management and select the client that was uninstalled.

2. Click Manage Client Tree > Remove Group/Client.

See also:

• Client Installation Requirements

• Client Installation Methods