Troubleshooting Remote Agent Installations Parent topic

Remote installations performed using the SLrst command line interface (CLI) program may result in the following messages:
Unable to Run: The network or firewall is not correctly configured or a version of Safe Lock earlier than 1.1 is installed. Check configurations and remove older versions of Safe Lock from the target endpoint, then run Setup again.
Went Offline: The endpoint went offline while Setup was running. The tool is unable to determine if the installation completed successfully. If the endpoint appears in the Intelligent Manager web console, the installation was completed successfully. If the endpoint does not appear, then check the endpoint locally.