Agent Upgrade Preparation Parent topic

WARNING
WARNING
Depending on the installation method you select, Safe Lock versions require different preparation before upgrading.
Download the latest updates from the Trend Micro Software Download Center. Go to http://downloadcenter.trendmicro.com/.
Before upgrading, take the appropriate action below for your installation method and installed Safe Lock agent version:

Upgrade Actions Required by Installation Method and Installed Agent Version

Installation Method
Installed Agent Version
Required Action
Settings Retained
Local installation using Windows Installer
1.0
No preparation needed
No settings retained
1.1
No preparation needed
Compatible settings retained
2.0 or later
No preparation needed
No settings retained
Local installation using Command Line Interface Installer
1.0
Manually uninstall
No settings retained
1.1
No preparation needed
Compatible settings retained
2.0 or later
Manually uninstall
No settings retained
Remote
Note
Note
Remote Safe Lock installations are possible with Safe Lock Intelligent Manager.
1.0
Manually uninstall
No settings retained
1.1
Manually uninstall
No settings retained
2.0 or later
Manually uninstall
No settings retained