Licenses and Activation Codes

The Product License screen displays license information and accepts valid Activation Codes for Threat Discovery Appliance and Security Compliance.

Security Compliance is an optional, separately licensed feature and can only be activated if Threat Discovery Appliance has been activated. For more information, see Security Compliance.

Activation Codes

Use a valid Activation Code to enable your Trend Micro product. A product will not be operable until activation is complete. An Activation Code has 37 characters (including the hyphens) and appears as follows:

xx-xxxx-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

If you received a Registration Key instead of an Activation Code, use it to register Threat Discovery Appliance or Security Compliance at:

A Registration Key has 22 characters (including the hyphens) and appears as follows:
xx-xxxx-xxxx-xxxx-xxxx

After registration, you will receive an Activation Code through email.

Fully Licensed and Evaluation Versions

Depending on the Activation Code that you received from Trend Micro, you might have a fully licensed or an evaluation version of Threat Discovery Appliance or Security Compliance.

Fully licensed version: Includes all the product features and technical support. A 30-day grace period takes effect after the license expires. Renew the license before it expires by purchasing a maintenance renewal.

Evaluation version: Includes all the product features. Upgrade an evaluation version to the fully licensed version at any time.

License status displays on top of the Product License screen. If you are renewing a license and need renewal instructions, click View renewal instructions beside the status information.

The status includes reminders when a license is about to expire or has expired.

For an evaluation version, a reminder displays when the license expires. The consequences of not upgrading to the fully licensed version are listed in Consequences of an expired license.

For a fully licensed version, a reminder displays:

60 days before expiration ends

30 days before grace period ends

When the license expires and grace period elapses. The consequences of not renewing the license are listed in Consequences of an expired license.

Consequences of an expired license

Licence Type and Status		Consequences
Threat Discovery Appliance	Security Compliance
Evaluation (Expired)	Evaluation or Fully Licensed (Valid)	Threat Discovery Appliance disables component updates, scanning, and log transmission to TMSP. Security Compliance stops working.
Evaluation (Expired)	Evaluation or Fully Licensed (Expired)
Fully Licensed (Expired)	Evaluation or Fully Licensed (Valid)	You will not be able to obtain technical support and perform component updates. Threat Discovery Appliance will still monitor the network using out-of-date components. These components may not be able to completely protect you from the latest security risks. Security Compliance continues to work.
Fully Licensed (Expired)	Evaluation or Fully Licensed (Expired)	You will not be able to obtain technical support and perform component updates. Threat Discovery Appliance will still monitor the network using out-of-date components. These components may not be able to completely protect you from the latest security risks. Security Compliance stops working.
Evaluation or Fully Licensed (Valid)	Evaluation or Fully Licensed (Expired)	Security Compliance stops working.

To activate or renew a license:

Administration > Product License

Click New Activation Code. The New Activation Code screen displays.

Type the new Activation Code and click Save. The Trend Micro License Agreement displays.

Read the license agreement and click Agree.

If you activated Threat Discovery Appliance, the Setup Guide displays. Follow the steps in the Setup Guide.

From the Product License Details screen, click Update Information to refresh the screen with the new license details. This screen also provides a link to your detailed license available on the Trend Micro website.