Endpoint Debug Information

Endpoint Debug Information

Collect the following information from the endpoints.

Endpoint Information

To collect endpoint information, use the System Information Collector (SIC) tool. For more information about this tool, see Support Tools.

Registry Keys

Export the Threat Management Agent registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\Policyenforcer

Debug Logs

Collect the following log files:

• %WINDIR% indicates the Windows directory, for example, C:\Windows.

• All the files in the %WINDIR%\PEAgent folder

• Threat Management Agent deployment debug log

• %WINDIR%\PEAgentDeployLog.txt

• %temp%\PEAgentDeployLog.txt

• Threat Management Agent main debug logs:

• %WINDIR%\PEAgent\PEAgentLog.txt

• %WINDIR%\PEAgent\PEAgentLog.txt.bak

• Threat Management Agent system tray icon debug log:

• %WINDIR%\PEAgent\PEAgentMonitor.txt

• Threat Management Agent upgrade debug log:

• %WINDIR%\PEAgent\msilog.txt

• %temp%\PEAConfig.txt or PEAconfig.txt.bak

• Vulnerability Assessment debug log:

• %WINDIR%\PEAgent\tmva\Debug\*.*

• Threat mitigation debug logs:

• %WINDIR%\PEAgent\TDME\TDMEAgentDebugLog.log

• %WINDIR%\PEAgent\TDME\Debug\*.*

• %WINDIR%\PEAgent\TDME\report\*.*

• %WINDIR%\PEAgent\TDME\TDMEEventLog\*.*

See also:

• Debug Information

• Threat Mitigator Debug Information

• System Logs