Smart Scan Server Settings

Services > Smart Scan Server

A brief description of the options on this screen is available below.

Settings
Local Smart Scan Server URL—specify the URL for the Smart Scan Server you have installed. You can find the URL from the Smart Scan Server console. Endpoints connect to the Smart Scan Server during On-demand Scan and if a mitigation task uses the Smart Scan Agent Pattern. Network connection is required to connect to this server.
Global Smart Scan Server connection—allows endpoints to connect to the Trend Micro Global Smart Scan Server if connection to the local Smart Scan Server cannot be established. Internet connection is required to connect to this server.
Warning: The mitigation task or On-demand Scan will not start if connection to both servers cannot be established.

If the mitigation task or On-demand Scan has started and connection to both servers is lost, files requiring a scan query will be bypassed, allowing users to access the file. This event will be logged and logs will be sent to Threat Mitigator. You can view the logs from the threat event logs.

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