Locating a Remote Mobile Device Parent topic

You can locate the mobile device through the wireless network or by using mobile device’s GPS. The Mobile Security server displays the mobile device location on Google Maps.
This feature is available for Android and iOS mobile devices only.

Procedure

  1. Click Devices on the menu bar.
    The Devices screen displays.
  2. On the Managed Devices tab, click the mobile device from the device tree that you want to locate.
  3. Click Device Locate and then click OK on the confirmation dialog-box.
    The Mobile Security server tries to locate the mobile device and displays the Google Maps link on the Remote Locate Device screen.
  4. Click the Google Maps link on the Remote Locate Device screen to see the mobile device’s most recent GPS location on the map.