Default Administrator Account Name and Role Parent topic

The default administrator account is root (password: mobilesecurity). The root account cannot be deleted and can only be modified. See Editing an Administrator Account for the detailed procedure.

The root account properties

root Account Properties
Can be Modified?
Administrator Accounts
Account name
No
Full name
Yes
Password
Yes
Email address
Yes
Mobile phone number
Yes
Administrator Roles
Administrator role modification
No
The default administrator role is Super Administrator, which has the maximum access to all settings. The Super Administrator role cannot be deleted and can only be modified. See Editing an Administrator Role for the detailed procedure.

The Super Administrator role properties

Super Administrator Role Properties
Can be Modified?
Role Details
Administrator role
No
Description
Yes
Group Management Control
Managed Groups
No
Exchange Server Domain Control Domain selection No

Access rights for Super Administrator and a Group Administrator

Server Components
Permissions
Super Administrator
Group Administrator
Administration
Updates
Supported
Not supported
Administrator Account Management
Can modify all the account
Can only modify own account information
Device Enrollment Settings
Supported
Not supported
Certificate Management
Supported
Supported
Command Queue Management
Can manage all commands
Can only view commands for the related groups
Database Settings
Supported
Not supported
Communication Server Settings
Supported
Not supported
Active Directory Settings
Supported
Not supported
Management Server Settings
Supported
Not supported
Exchange Server Integration
Supported
Not supported
Configuration and Verification
Supported
Not supported
Product License
Supported
Not supported
Notification/Reports
Log Query
All the groups
Managed groups only
Log Maintenance
 All the groups Managed groups only
Administrator Notification/Reports
Supported
Not supported
User Notification
Supported
Not supported
Settings
Supported
Not supported
App Store
App Store
Supported
Not supported
Policy
Create a policy
Supported
Supported for managed groups only
View a policy
Supported
Supported for managed groups only
Copy a policy
Supported
Supported for managed groups only
Delete a policy
Supported
Supported for managed groups only
Devices
View devices
Supported
Supported for managed groups only
Add group
Supported
Supported
Invite Devices
Supported
Supported for managed groups only
Exchange ActiveSync Devices
Supported
Supported for managed groups only