Device Enrollment Program User Experience Parent topic

If you configure Mobile Security integration with the Apple's Device Enrollment Program, the user experience is as follows:
  • A user receives a new company-issued iOS mobile device, unpacks it, and switches it on.
  • The mobile device connects to Apple.
  • From the mobile device ID, the Apple servers detect that the device has been added to your Device Enrollment Program account and send device settings and connection details for your Mobile Security deployment.
  • The user then uses the iOS Setup Assistant to complete the initial activation of the mobile device, which includes enrollment with Mobile Security.
You can determine the screens that appear in the iOS Setup Assistant when you configure integration with the Device Enrollment Program. This enables you to further streamline the activation process by skipping screens for settings that you configure through device management. For example, if you plan to require that Location Services is enabled on the devices as part of a geo-fencing configuration, you can configure the iOS Setup Assistant to skip the screen that lets users choose whether to enable Location Services.
As part of the device activation process, the user is prompted to enroll with Mobile Security. The user does not need to enter credentials or an email address, and does not need to know connection details for Mobile Security. A specific Device Enrollment Program profile that admin creates automatically when you configure integration with the Device Enrollment Program is deployed to the device.