Updating Mobile Device Agent Components

Registered Mobile Device Agents can connect to either the Mobile Security Management Module or Mobile Security Communication Manager to obtain the latest scan engine, malware pattern, or Mobile Device Agent files.

When an updated file is available at the server, you can send an SMS message to notify registered mobile devices to perform a component update. Additionally, you can set Mobile Device Agents to regularly check for any component updates on the server.

Use the Device Update screen to send a notification message to mobile devices about new component updates.

To update components on all mobile devices with an out-of-date component:

  1. In the Mobile Security management screen, click Updates > Device Update. The Device Update screen displays. You can see the current component versions for each device and the time the components were last updated.

  2. Select All devices with out-of-date components to send update notifications to all devices with an older component version. This is the default selection.

  3. Click Update. The Mobile Security Management Module will search for all mobile devices with an out-of-date component and send an update notification to these devices.

To select mobile devices for component update:

  1. In the Mobile Security management screen, click Updates > Device Update. The Device Update screen displays. You can see the current component versions for each device and the time the components were last updated.

  2. Choose Select devices manually to display the device tree that enables you to choose devices.

  3. Click Update. Mobile Security Management Module will notify the selected mobile devices.