Configuring Common Communication Server Settings Parent topic

Procedure

  1. Click Administration → Communication Server Settings.
  2. Click the Common Settings tab.
  3. Under section Communication Server Type, select one of the following two options:
    • Local Communication Server—if you have already installed the Communication Server locally in your network.
    • Cloud Communication Server—if you want to use Communication Server deployed in the cloud.
  4. Under section Settings for Communication Between Communication Server and Mobile Devices, configure the following:
    • External domain name or IP address—the domain name or IP address of the Local Communication Server.
    • HTTP port and HTTPS port—used for Local Communication Server to communicate with mobile devices.
      The default HTTP and HTTPS ports are 8080 and 4343.
      Note
      Note
      If you configure both of these ports, the mobile devices will use HTTPS port to communicate with the Communication Server. The mobile devices will use the HTTP port only if they are unable to communicate using the HTTPS port.
  5. Under section Settings for Communication Between Communication Server and Management Server, configure the following:
    • Communication Server name or IP address—the domain name or IP address of the Local Communication Server.
    • HTTPS Port—used for Local Communication Server to communicate with the Management Server.
      Note
      Note
      If you need to customize the HTTPS port, refer to Configuring Communication Server Ports for details.
  6. Under section Information Collection Frequency, configure the following:
    • Information collection frequency—select the frequency when Mobile Security collects the information about the applications installed on mobile devices.
    • Information collection frequency when mobile device is in roaming—select the frequency when Mobile Security collects the information about the applications installed on mobile devices when the mobile device is in roaming.
      Note
      Note
      This setting only applies to Android and iOS mobile devices.
      Mobile Security will collect the information about the applications installed on the mobile device at the time the mobile device was enrolled and then according to the frequency you have selected.
      Changing the frequency will reset the timer, but Mobile Security will collect this information at the same time of the day.
  7. Click Save.