Control Manager 5.0 uses agents to manage products on the Control Manager network. Control Manager can use the following types of agents:
Control Manager agents (version 2.51 or higher)- this agent is built according to the Control Manager 2.5 (and above) architecture
Older versions of certain Trend Micro products require this agent.
Trend Micro Management Communication Protocol (MCP)- Trend Micro's next generation agent with enhanced security, SSO, one-way and two-way communication, and cluster node support
The following table enumerates the features supported by Control Manager agents and MCP agents.
|
Feature |
Management Communication Protocol |
Control Manager Agent |
|
Outbreak Prevention Services (OPS) |
Yes |
Yes |
|
Single Sign-on (SSO) |
Yes |
No |
|
One-way/two-way communication |
Yes |
No |
|
NAT support |
Yes |
No |
|
Cluster node support |
Yes |
No |
|
Agent polls Control Manager for updates and commands |
Yes |
No |
|
Re-registration with the Control Manager server if the Agent database is corrupted or deleted |
No |
Automatic after 8 hours |
|
Communication security |
HTTPS/HTTP |
Encryption with optional authentication |
|
Communicators |
Yes |
Yes |
|
Work and Idle state support |
Yes |
Yes |
|
Communicator heartbeat |
Yes |
Yes |
|
Notification: Virus pattern expired |
Yes |
Yes |
|
Notification: Agent unable to update components |
Yes |
Yes |
|
Notification: Agent unable to deploy components |
Yes |
Yes |
|
Notification: Product service stopped |
Yes |
Yes |
Each managed product has its own agent, which is responsible for the following actions:
Receiving commands from the Control Manager server, through the Communicator
Collecting managed product status and logs, and sending them to the Control Manager server, through the Communicator