Renewing Control Manager or Service Maintenance

Renew maintenance for Control Manager or its integrated related products and services (that is, Outbreak Prevention Services) using one of the following methods.

Make sure you already have obtained an updated Registration Key to acquire a new Activation Code to renew your product or service maintenance.

To renew maintenance using Check Status Online:

  1. Mouseover Administration on the main menu. A drop down menu appears.

  2. Mouseover License Management. A sub-menu appears.

  3. Click Control Manager from the sub-menu. The License Information screen appears.

  4. On the working area under the product or service to renew, click Check Status.

  5. Click OK.

  6. Log off and then log on to the management console for changes to take effect.

To renew maintenance by manually entering an updated Activation Code:

  1. Mouseover Administration on the main menu. A drop down menu appears.

  2. Mouseover License Management. A sub-menu appears.

  3. Click Control Manager from the sub-menu. The License Information screen appears.

  4. On the working area under the product or service to renew, click the Specify a new Activation Code link (to obtain an Activation Code, click the Register online link and follow the instructions on the Online Registration Web site).

  5. In the New box, type your Activation Code.

  6. Click Activate.

  7. Click OK.

  8. Log off and then log on to the management console for changes to take effect.

See also:

Control Manager registration

Understanding Activation Codes

Understanding product activation

Activate Control Manager

Convert to the full version

Renew Trend Micro product licenses